Yanga Livi
Senior Library Assistant
Cape Town
Summary
Service-oriented Senior Library Assistance with proven success in helping patrons and librarians to meet library objectives and special projects. Driven by various forces which incorporate teaching and learning, research support, data management, teamwork, branding, professionalism, and the capability to learn innovations and technologies. Self-motivated and committed to providing excellent service with effective management.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work History
Senior Library Assistant
CPUT libraries
Cape Town
01.2020 - Current
- Ensure that service point is customer-focused and that it provides professional service.
- Contribute to capital and current budget planning.
- Ensure that relevant statistical and operational data are collected and maintained.
- Contribute to policies, processes, and procedures documentation. And also ensure that policies, processes, and procedures are implemented and adhered to.
- Assist in advanced Information literacy, metrics overview, metrics reports and assist in creating data management plan using DMP tools.
- Support users by meeting their research needs and support teaching and learning(Information Literacy).
- Partake in marketing, library open days and library orientation.
- Contribute and execute administrative duties as required by library and information services.
- Participate and contribute to internal and external liaisons with partners.
- Leading special projects such as Applied Sciences Library guide redesign and librarian online chat FAQ's.
- Training patrons on use of reference sources, catalogs and automated information systems.
Library Assistant
CPUT Libraries
Cape Town
10.2017 - 12.2019
- Service support and administration at Library Assistant level.
Provide customer service to clientele. - Circulation and administrative functions, service points duties.
- Teaching students on accessing discovery tools and databases.
Orientate CPUT stakeholders. - Ensure that policies, processes, and procedures are implemented and adhered to. And capturing library data and statistics.
- Provide Interlibrary and inter branch loan services.
- Research( assisting in uploading academic research output) and teaching support
- Circulation financial management and health and safety coordination.
- Supported staff with facility maintenance, security and customer relations work..
- Assisted librarian with conducting library orientation for new assistants.
Library Attendant
CPUT Libraries
Cape Town
01.2016 - 09.2017
- Answered patron questions in-person or by phone regarding library services and resources.
- Mitigated librarian workload by independently managing basic patron requests and locating materials.
- Assist in collection management of library resources.
- Processing and dispatching of library material, repair, and binding.
- Assisted in various projects: Engineering consolidation and Dew Decimal Classification.
- Supported staff with facility maintenance, security and customer relations work
- Managed over 50 library patrons per day.
- Capturing user and service statistics at information points.
- Run stocktaking for quality assurance of library collection.
- Provide relevant information to clientele on library services available to them.
Education
M.D. - Library And Information Science
University of Western Cape
Cape Town, South Africa 02.2021 - Current
Project Management -
Cape Peninsula University of Technology
Cape Town, South Africa 01.2018 - 12.2018
Bachelor in Library And Information Science -
University of The Western Cape
Cape Town, South Africa 01.2013 - 12.2016
Skills
Administrative & database support
undefinedAdditional Information
Publication:
Kiva-Johnson, V. and Livi, Y., 2020. The Cape Peninsula University of Technology (CPUT) Libraries’ contribution to lifelong learning through indigenous language translation projects during lockdown. LIASA-touch, 21(4), p.19.
Timeline
M.D. - Library And Information Science
University of Western Cape
02.2021 - Current
Senior Library Assistant
CPUT libraries
01.2020 - Current
Project Management -
Cape Peninsula University of Technology
01.2018 - 12.2018
Library Assistant
CPUT Libraries
10.2017 - 12.2019
Library Attendant
CPUT Libraries
01.2016 - 09.2017
Bachelor in Library And Information Science -
University of The Western Cape
01.2013 - 12.2016
References
Ms. Regina Sikhosane - CPUT Libraries : Branch manager. Sikhosaner@cput.ac.za, 0219596899
Mbali Zulu - CPUT Libraries: Librarian. ZuluM@cput.ac.za, +27829032836
Mr Xabiso Xesi- CPUT Libraries: Digital Scholarship Librarian. xesix@cput.ac.za, 0214603156
Ms. Elvira Lottering - CPUT Libraries: Head of circulation. Lotteringe@cput.ac.za, 0219596321
References
Ms. Regina Sikhosane - CPUT Libraries : Branch manager. Sikhosaner@cput.ac.za, 0219596899
Mbali Zulu - CPUT Libraries: Librarian. ZuluM@cput.ac.za, +27829032836
Mr Xabiso Xesi- CPUT Libraries: Digital Scholarship Librarian. xesix@cput.ac.za, 0214603156
Ms. Elvira Lottering - CPUT Libraries: Head of circulation. Lotteringe@cput.ac.za, 0219596321
References
Ms. Regina Sikhosana - CPUT Libraries : Branch manager.
Sikhosaner@cput.ac.za, 0219596899
Mbali Zulu - CPUT Libraries: Librarian. ZuluM@cput.ac.za, +27829032836
Mr Xabiso Xesi- CPUT Libraries: Digital Scholarship Librarian. xesix@cput.ac.za
0214603156
Ms. Elvira Lottering - CPUT Libraries: Head of circulation. Lotteringe@cput.ac.za
0219596321
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