Mmabatho Eva Ledingoane
Senior Library Assistant
Johannesburg
Summary
Accomplished Senior Library Assistant at City of Johannesburg Metropolitan Municipality, adept in cataloging expertise and fostering community partnerships. Excelled in training staff, enhancing information literacy, and leveraging technology to improve patron experience. Demonstrated exceptional multitasking and effective communication, significantly contributing to library service excellence.
Overview
20
20
years of professional experience
Work History
Senior Library Assistant
City of Johannesburg Metropolitan Municipality
Johannesburg, South Africa
11.2004 - Current
- Trained new library assistants, ensuring a high level of expertise and competence in their roles.
- Managed interlibrary loans, ensuring timely delivery of requested materials to patrons.
- Implemented effective cataloguing strategies, optimizing search functionality for patrons seeking specific materials.
- Coordinated volunteer efforts, fostering a strong sense of community involvement within the library.
- Assisted patrons with technology-related questions or issues pertaining to computer use, database access, and digital resources.
- Developed relationships with local organizations such as schools, senior centers, and businesses, promoting library services and expanding community partnerships.
- Participated in regular staff meetings to discuss challenges faced by the team, brainstorming ways to improve the service experience.
- Helped patrons to complete forms for library card issuance.
Education
High School Diploma -
Seana Marena High School
Soweto, South AfricaSkills
Reference Services
Cataloging Expertise
Electronic Resources
Library Instruction
Multilingual Communication
Information Literacy
Database Searching
Computer Assistance
Written and oral communication
Skilled researcher
Reading and teaching
Shelf reading
Telephone Etiquette
Children's programs
Multitasking
Decision-Making
Self Motivation
Time management abilities
Effective Communication
Timeline
Senior Library Assistant
City of Johannesburg Metropolitan Municipality
11.2004 - Current
High School Diploma -
Seana Marena High School