XOLILE MTHEMBU
Admin Clerk
brakpan
Summary
Dynamic Administration Clerk with proven expertise at Andries Raditsela Clinic in appointment scheduling and maintaining confidentiality. Recognized for enhancing patient satisfaction through effective communication and efficient office management. Skilled in document control and cash management, consistently delivering exceptional service in high-pressure environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Language
Work History
Administration Clerk
ANDRIES RADITSELA CLINIC
11.2022 - Current
- Handled incoming phone calls and answered questions from patients.
- Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
- Scheduled appointments and managed calendars for patients.
- Managed daily office operations and administrative support for the department to maintain efficiency.
- Organised and maintained filing systems, ensuring accurate record-keeping for easy retrieval of documents
Waitress
Cordy Catering Services
03.2020 - 01.2021
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Processed orders and sent to kitchen employees for preparation.
Education
High School Diploma -
MASIBONISA HIGH SCHOOL
Mtubatuba, South Africa 04.2001 -
INTUITION COMPUTER COLLEGE
Durban, South AfricaN4 MANAGEMENT
BRAKPAN COLLEGE
Brakpan, South Africa01-2019
Skills
Appointment scheduling
Telephone reception
Cash management
Customer satisfaction
Sales expertise
Confidentiality
Scanning and copying
Document control
Information processing
File organization
Additional Information
References
- KEITU MABE - CLINICIAN 084 915 4894
- LINDEN SKHOSANA - 081 457 6425
- CORDELIA NGCOBO- CORDY CATERING SERVICES 083433314
Timeline
Administration Clerk
ANDRIES RADITSELA CLINIC
11.2022 - Current
Waitress
Cordy Catering Services
03.2020 - 01.2021
High School Diploma -
MASIBONISA HIGH SCHOOL
04.2001 -
INTUITION COMPUTER COLLEGE
N4 MANAGEMENT
BRAKPAN COLLEGE