Summary
Overview
Work History
Education
Skills
Certification
Awards
Community Service
Timeline
Generic

Wesley John Versfeld

Managing Director
Rangeview

Summary

Accomplished Managing Director with a proven track record of driving business growth and strategic planning. Skilled in financial management, operational excellence, and stakeholder engagement. Known for reliability and effective leadership. Results-oriented achiever who consistently exceeds targets in fast-paced environments. Combines strategic thinking with hands-on experience to enhance organizational performance. Strong analytical, communication, and teamwork skills. Eager to contribute to team success and further develop professional skills with a positive attitude towards continuous learning and growth.

Overview

25
25
years of professional experience
4
4
years of post-secondary education
11
11
Certifications
1
1
Language

Work History

Managing Director

Expertflow
08.2022 - Current
  • Provide strategic leadership across all Southern Africa operations, including P&L, market expansion, and delivery excellence.
  • Led the transformation of Expertflow Southern Africa from a startup entity to a regional leader in omnichannel contact center and Cisco-integrated solutions.
  • Built and managed diverse teams across pre-sales, engineering, delivery, and partner success.
  • Spearheaded high-value partnerships with telecoms, financial services, government, and enterprise clients.
  • Oversaw solution delivery and customer lifecycle management across UC, CC, CRM integrations, and middleware platforms.
  • Grew annual revenue from $100K to over $6M, exceeding performance targets consistently.
  • Developed regional partner enablement frameworks, training programs, and joint go-to-market strategies.
  • Signed and delivered flagship projects with major banks and service providers.
  • Built a scalable pipeline and delivery model aligned with international Expertflow standards.
  • Strengthened client relationships with regular communication, timely project delivery, and high-quality services.

Sales Director

Expertflow
01.2017 - 07.2022
  • Led Expertflow’s sales and business development in the Southern African region.
  • Designed and executed sales strategies focused on Cisco UC/CC add-ons, customer experience automation, and CRM integrations.
  • Built and nurtured a healthy sales pipeline, with consistent year-over-year growth.
  • Enabled and onboarded multiple partner channels, providing them with the technical and sales frameworks needed to succeed.
  • Regularly engaged with C-suite stakeholders to align technical outcomes with business goals.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Communications Consultant

Intelys
01.2017 - 12.2020
  • Delivered senior-level consulting services to optimize and stabilize enterprise Cisco UC environments.
  • Conducted capacity planning, system assessments, and future-state architectural planning.
  • Provided Tier 3 escalation support for critical failures and complex troubleshooting cases.
  • Served as a key interface between global clients and technical teams, ensuring high-impact delivery.
  • Actively contributed to the development of business cases for infrastructure investments.
  • Develop an expert understanding of Cisco architectures and services that apply to their verticals, and how they are interconnected.
  • Lead the development process of business cases for architectural solutions.
  • Actively mentor junior team members, and share knowledge and best practices throughout Intelys.

Senior Systems Engineer

Cisco Systems
03.2011 - 12.2016
  • Worked closely with enterprise customers to provide technical sales support, translating their business needs into practical, Cisco-based solutions. Delivered clear guidance on product design, implementation, and architecture, always with a strong focus on the customer’s objectives.
  • Built deep technical knowledge in Cisco’s Collaboration portfolio, while maintaining solid working experience across LAN/WAN, Security, and Data Center solutions. Kept up with new developments and product roadmaps to ensure clients were positioned for long-term success.
  • Developed business cases and solution architectures that aligned with customer goals, often combining Cisco technologies with partner products to deliver complete, scalable systems.
  • Approached sales with a business outcome mindset—helping clients see the operational and strategic impact of Cisco solutions. Played a key role in identifying new opportunities through regular meetings, briefings, and industry education sessions.
  • Actively mentored junior engineers and contributed to internal knowledge sharing, including leading Transfer of Information (TOI) sessions and supporting training initiatives across the EMEAR region.
  • Built strong relationships with major clients like Eskom, growing the account from $500K to $21M annually by leading with value, earning trust, and displacing competitors through technical credibility and execution.

IP Convergence Specialist

Dimension Data
02.2000 - 02.2011
  • In my role as a Technical Specialist at Dimension Data, I worked closely with project managers on a wide range of strategic and tactical initiatives. My focus was on designing, planning, and deploying advanced converged infrastructure solutions tailored to both internal and client-specific business requirements.
  • I played a leading role in defining and promoting best practices for network design and deployment, often collaborating with Cisco and internal sales teams. I also led integration teams with a strong emphasis on service delivery, project quality, and adherence to architectural standards.
  • A significant part of my role involved advanced troubleshooting in critical customer environments. I handled high-priority escalations—often in collaboration with Cisco TAC—and took responsibility for resolving complex technical issues across key accounts.
  • I gained hands-on experience implementing a wide range of Cisco technologies, including WAN, LAN, VOIP, IPT, and Contact Centre platforms, delivering reliable, scalable solutions to enterprise clients.
  • My responsibilities covered six core areas:
  • Architecture planning: network design, project scoping, and cost modeling.
  • Deployments: Rolling out new technologies, and integrating with existing systems.
  • Troubleshooting: Managing escalated support issues, and root cause analysis.
  • Best practices: Driving consistency in technical design and implementation.
  • Mentorship: Coaching junior engineers through fieldwork, workshops, and structured programs.
  • Business development: Supporting new technology adoption, readiness training, and technical R&D.

Education

Senior Certificate - With full university exemption

Hoërskool Monument
Krugersdorp, South Africa
01.1992 - 01.1996

Skills

Sales team management

Coaching and guidance

Strategic partnership management

Sales revenue enhancement

Strategic partnership development

Technology integration expertise

Information technology management

Effective troubleshooting skills

Mentoring and training

Certification

CCNA (Cisco Certified Network Associate)

Awards

Recognition and accolades:, Top Technical FY12 Q1 EMEAR - Received for being the best performing SE in Cisco EMEAR, Top Account Team FY12 Q2 South Africa - Received for being the best performing Account Team in Cisco South Africa, Chairman’s Club FY12 - Received for being a top 200 employee Cisco Global., Top Account Team FY13 Q3 South Africa - Received for being the best performing Account Team in Cisco South Africa, Top Technical Q1 FY14 South Africa - Received for being the best performing SE in Cisco South Africa, Top Account Team FY14 Q3 South Africa Enterprise - Received for being the best performing Account Team in Cisco South Africa Enterprise Team, TOP Enterprise Account Team FY16 Q1 - Received for being the best performing Account Team in Cisco South Africa

Community Service

Krugersdorp CPF, 2010-12, Present, Serve on the CPF Exco as technical advisor, Led the design and implementation of a community-wide street camera network., Negotiated and managed service contracts to reduce costs and improve uptime., Served as active patroller and technology consultant for public safety initiatives.

Timeline

Managing Director

Expertflow
08.2022 - Current

Sales Director

Expertflow
01.2017 - 07.2022

Communications Consultant

Intelys
01.2017 - 12.2020

Senior Systems Engineer

Cisco Systems
03.2011 - 12.2016

IP Convergence Specialist

Dimension Data
02.2000 - 02.2011

Senior Certificate - With full university exemption

Hoërskool Monument
01.1992 - 01.1996

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Wesley John VersfeldManaging Director