Summary
Overview
Work history
Education
Skills
Personal Information
References
Timeline
Generic
Wesley  Govera

Wesley Govera

Waterfall City,South Africa

Summary

Dynamic sales professional with a strong focus on strategic prospecting and new business generation. Demonstrates exceptional objection handling proficiency and rapport building expertise, ensuring effective client database maintenance and key account handling. Consistently achieves targets through accurate sales forecasting and in-depth product knowledge, complemented by influential communication skills. Committed to driving sales and marketing success while pursuing opportunities for career advancement in a challenging environment.

Overview

7
7
years of professional experience

Work history

Sales Consultant

Planet Fitness
Johannesburg, Gauteng
2025.04 - Current

·Promote Memberships: Actively promote and sell gym memberships, personal training packages, and fitness products to potential customers.

· Customer Engagement: Establish and maintain positive relationships with customers, providing them with information about gym services and offerings.

· Conduct Tours: Give tours of the gym to prospective members, showcasing facilities and explaining membership benefits.

· Lead Generation: Reach out to potential customers through cold calling, networking, and social media to generate leads.

· Sales Targets: Meet or exceed sales goals and targets set by management, ensuring consistent revenue growth for the gym.

· Market Awareness: Stay updated on fitness industry trends and best practices to effectively communicate the value of gym services to customers.

· Feedback and Improvement: Continuously seek feedback from customers and management to improve sales techniques and customer service.

Customer Service Representative

Takealot
Johannesburg, Gauteng
2022.06 - 2025.03

· Respond to customer inquiries via email, chat, or phone

· Assist with order placement, tracking, and cancellations

· Handle returns, refunds, and exchanges

· Resolve customer complaints in a professional and timely manner

· Maintain accurate customer records and interactions

· Provide product information and recommendations

· Work with logistics or warehouse teams to resolve delivery issues

Store manager

Mochachos
Johannesburg, Gauteng
2020.04 - 2022.05
  • Manage daily restaurant operations (staff, inventory, service quality)
  • Supervise and train employees, including scheduling shifts
  • Ensure high standards of food quality, hygiene, and safety
  • Monitor stock levels and order supplies as needed
  • Handle customer feedback and resolve complaints
  • Track sales performance and manage budgets
  • Implement marketing and promotional strategies
  • Ensure compliance with health and safety regulations

Trainee Sales Manager

Ignite Fitness
Johannesburg, Gauteng
2019.07 - 2020.02
  • Assist in developing and executing sales strategies
  • Promote gym memberships, classes, and services
  • Engage with potential clients and conduct facility tours
  • Achieve individual and team sales targets
  • Maintain customer relationships and follow up on leads
  • Support marketing campaigns and promotional events
  • Learn to analyze sales performance and reports
  • Work under supervision to develop management skills

Education

Bachelor of Commerce - Human Resource

UNISA
Johannesburg, Gauteng
2012.02 -

Skills

  • Strategic prospecting
  • Objection handling proficiency
  • Rapport building expertise
  • Client database maintenance
  • Key account handling
  • Target achievement focus
  • Sales forecasting accuracy
  • Product knowledge
  • Product demonstrations
  • New business generation
  • Sales and marketing
  • Influential communicator

Personal Information

Date of birth: 11 May 1992

Race: Black

Gender: Male

Disability Status: Not disabled

References

References available upon request.

Timeline

Sales Consultant

Planet Fitness
2025.04 - Current

Customer Service Representative

Takealot
2022.06 - 2025.03

Store manager

Mochachos
2020.04 - 2022.05

Trainee Sales Manager

Ignite Fitness
2019.07 - 2020.02

Bachelor of Commerce - Human Resource

UNISA
2012.02 -
Wesley Govera