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Morongwa Bridgett Mapaya
Tembisa
Summary
Dynamic sales consultant with proven upselling techniques, client relationship management, and sales pipeline optimization. Consistently exceeds sales goals and drives client satisfaction through persuasive communication and tailored solutions.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Sales Consultant
Virgin active
Midrand
11.2025 - Current
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Generated sales throughout the entire sales cycle, from prospecting to contract negotiations and closings, ensuring client needs were met.
- Engaged clients to identify fitness goals and recommend tailored solutions that enhance their experience.
- Developed strong relationships with clients to foster loyalty and encourage referrals.
- Identified and nurtured leads to ensure successful sign-up and engagement.
- Utilized CRM systems to track leads, manage sales pipelines, and streamline communication.
- Conducted follow-up calls to ensure client satisfaction and address concerns promptly.
- Maintained up-to-date knowledge of industry trends and competitor offerings for strategic insights.
- Analyzed customer needs and identified solutions to meet their requirements.
- Performed cold calls to prospective customers to introduce company offerings.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Collaborated with marketing to effectively promote fitness programs and membership benefits, increasing client awareness and engagement.
- Handled credit and debit card payment processing to complete purchasing experience.
Sales Agent
Gro direct (TheUnlimited)
Kempton Park
04.2021 - 10.2025
- Demonstrated product features, enhancing customer understanding of benefits and driving informed purchasing decisions.
- Engaged customers to effectively promote products and services, fostering customer relationships.
- Continuously met sales goals via strategic prospecting.
- Executed door-to-door marketing campaigns to engage potential customers.
- Maintained accurate records of customer interactions and transactions, supporting streamlined follow-up and relationship management.
- Participated in training sessions to enhance sales techniques and strategies.
Sales Agent
Credico
Randburg
10.2020 - 04.2021
- Engaged customers to promote products and services effectively.
- Assisted in managing customer inquiries and providing timely responses.
- Collaborated with team members to achieve sales targets and objectives.
- Engaged customers directly to discuss and promote funeral and accidental death insurance options.
Education
Zitikeni Secondary School
Tembisa, South Africa Skills
- Upselling techniques
- Sales pipeline management
- CRM software utilization
- Contract negotiation
- Lead generation
- Client relationship management
- Product knowledge enhancement
- Market trend analysis
- Customer engagement strategies
- Follow-up communication
- Effective listening
- Problem solving
- Strategic prospecting
- Team collaboration
- Loyalty building
- Exceeds sales goals
- Persuasive communication
- Time management
- Contract negotiation and closing tactics
- Cold calling
- Sales analysis
- Leads prospecting
- Referral generation
- Objection handling
- Online marketing
- Sales strategy
- CRM management
- Closing techniques
- Lead qualification
Languages
Sepedi
First Language
English
Proficient (C2)
C2
References
References available upon request.
Timeline
Sales Consultant
Virgin active
11.2025 - Current
Sales Agent
Gro direct (TheUnlimited)
04.2021 - 10.2025
Sales Agent
Credico
10.2020 - 04.2021
Zitikeni Secondary School