Wernich Furstenberg

• Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
• Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
• Tracked orders and notified customers of status or potential delays.
• Liaised with internal and external stakeholders to facilitate smooth operations.
• Monitored inbound and outbound freight operations to establish timely delivery of packages.
• Generated monthly performance reports to track and analyze shipping trends.
• Conducted investigations to resolve issues related to logistics and cargo movements.
• Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
• Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.

• Ensuring orders are delivered within the allocated time frame with the specific number of allocated drivers.
• Ensuring drivers headcount is full at 08:00am every morning and ensuring the driver stay logged on and at the store until the

all clear is given by Checkers.

• Ensuring the previous days driver stats are correct and sent to the drivers to avoid any pay queries.
• Ensuring drivers follow the correct standard operating procedure to ensure customers are fully satisfied with the delivery

service.