Wendy Craven
Cape Town
Summary
Driven by an unyielding commitment to personal and professional growth, I have consistently sought opportunities that allow me to make a meaningful impact. Through my diverse roles in security operations and human resource management, I have learned the value of adaptability, resilience, and leadership. Each challenge has shaped me into a confident and capable individual who thrives in fast-paced environments.
I am motivated by the belief that success is a journey, not a destination. Whether it’s liaising with clients, managing teams, or upholding workplace standards, I approach every task with passion and integrity. I am eager to embrace new opportunities that align with my values and goals, and to continue growing both personally and professionally.
I believe that the best way to predict the future is to create it, and I am ready to take on the next chapter with confidence and determination.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Human Resource Manager
Omni Vision Security
07.2014 - Current
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
Control Room Operator - Off Site CCTV
Site Watch
12.2013 - 06.2014
- Provided valuable input during planning stages for facility expansions, incorporating operational considerations into design decisions.
- Developed emergency response strategies to effectively manage potential incidents, enhancing facility safety.
- Contributed to achieving production targets by efficiently allocating resources and monitoring progress on key performance indicators.
- Demonstrated adaptability during periods of change, embracing new technologies or methodologies to improve overall control room functionality.
Control Room Operator
Bay Response
01.2011 - 12.2013
- Reduced response times for emergencies by closely monitoring alerts and coordinating swift action among team members.
- Performed emergency operations to shut down faulty equipment, maintain electric service and safeguard station machinery.
- Maintained strict compliance with industry regulations and standards, ensuring high level of operational integrity.
- Coordinated with maintenance teams to schedule repairs and routine checks, ensuring equipment reliability.
Education
Diploma - Human Resource Management Diploma
Oxbridge Academy
Cape Town, South Africa10-2024
Grade 12 - Matric
Oaklands Senior Secondary School
Cape Town, South Africa12-1998
Skills
- HR policies and procedures
- Training and mentoring
- Compliance
- Benefits and compensation management
- Radio Communications
- Alarm Management
Certification
- HR Management Program – Norcaz Training Academy – 2018
- Labour Law in the Workplace – SEESA – 2019 (valid for 3 years)
- Initiator and Disciplinary Procedures – SEESA – 2019 (valid for 3 years)
- Leadership and Mentoring – SEESA – 2019 – (valid for 3 years)
- Occupational Health and Safety – SEESA – 2019 – (valid for 3 years)
- Basic Conditions of Employment – SEESA – 2019 – (valid for 3 years)
Reference
Bay Response
Soraya Armino – 021 426 2991
Site Watch
Andrew Border – 073 754 0521
OmniVision Security
Gentry - 0712412901
Timeline
Human Resource Manager
Omni Vision Security
07.2014 - Current
Control Room Operator - Off Site CCTV
Site Watch
12.2013 - 06.2014
Control Room Operator
Bay Response
01.2011 - 12.2013
- HR Management Program – Norcaz Training Academy – 2018
- Labour Law in the Workplace – SEESA – 2019 (valid for 3 years)
- Initiator and Disciplinary Procedures – SEESA – 2019 (valid for 3 years)
- Leadership and Mentoring – SEESA – 2019 – (valid for 3 years)
- Occupational Health and Safety – SEESA – 2019 – (valid for 3 years)
- Basic Conditions of Employment – SEESA – 2019 – (valid for 3 years)
Diploma - Human Resource Management Diploma
Oxbridge Academy
Grade 12 - Matric
Oaklands Senior Secondary School
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