Summary
Overview
Work history
Education
Skills
Custom
Languages
Affiliations
Certification
References
Timeline
Generic
Waldo van Greune

Waldo van Greune

Sandton,Gautent

Summary

Experienced Digital Adoption Specialist and eLearning Developer with over 5 years of hands-on expertise delivering Whatfix solutions across multiple enterprise platforms, including MSD 365, Oracle Fusion, Oracle Retail, JDA, and MRI. Proven ability to lead end-to-end DAP implementations, from configuration and content creation to user onboarding, analytics, and stakeholder engagement. Skilled in project delivery using Agile and Waterfall methodologies, with a strong focus on user-centric design, training, and measurable business outcomes. Adept at creating engaging in-app guided flows and integrated eLearning modules using tools like Whatfix and Articulate Storyline. Recognized for problem-solving, quality assurance, and the ability to bridge the gap between technical and business teams.

Overview

6
6
years of professional experience
4032
4032
years of post-secondary education
1
1
Certification

Work history

SAP Enable Now Administrator

Netcare
08.2024 - 04.2025
  • Liaise with Subject Matter Experts, attending meetings
  • Configure Workspaces on SEN
  • Create Templates for Content and Assessments

Whatfix Technical Training Consultant and eLearning Developer

CCBA
11.2021 - 07.2024
  • Provide configuration, reporting, technical troubleshooting and solutioning for the DAP solution
  • Manage the content server in conjunction with the Whatfix cloud administrators
  • Training and support of development team
  • Quality assurance of In-app content including Technical quality checks
  • Create and configure Whatfix widgets:
  • Create Smart tips and beacons
  • Create guided flow- Configure Optional Steps, branching and display rules
  • Create User actions to track user behaviour
  • Create Pop-ups and Surveys
  • Whatfix reporting dashboard configuration
  • Develop eLearning using Articulate Storyline

Whatfix Content Developer & Technical Consultant

MTN
01.2020 - 06.2024
  • Provide configuration, reporting, technical troubleshooting and solutioning for the DAP solution
  • Manage the content server in conjunction with the Whatfix cloud administrators
  • Create Guided flows using the Whatfix tool
  • Training and support of development team
  • Quality assurance of In-app content including Technical quality checks
  • Implemented a Google analytics solution for system utilisation monitoring

Whatfix Technical Training Consultant

MRPG
06.2021 - 11.2021
  • Provide configuration, reporting, technical troubleshooting and solutioning for the DAP solution
  • Manage the content server in conjunction with the Whatfix cloud administrators
  • Provide solutions on In-app integration with eLearning content
  • Create and configure Whatfix widgets:
  • Create Smart tips and beacons
  • Create guided flow- Configure Optional Steps, branching and display rules
  • Create User actions to track user behaviour
  • Create Pop-ups and Surveys
  • Quality assurance of In-app content including Technical quality checks
  • Ensure timeous and quality delivery of training material

eLearning Developer

Anglo Platinum
01.2024 - 12.2024
  • Liaise with Subject Matter Experts, attending meetings
  • Develop eLearning using Articulate Storyline
  • Participated in Quality Assurance sessions and apply edits
  • Apply changes where necessary

eLearning Developer

WesBank
08.2019
  • Liaise with Subject Matter Experts, attending meetings
  • Develop eLearning using Articulate 360 and Goanimate
  • Participated in Quality Assurance sessions and apply edits
  • Attending meetings
  • Develop material
  • Develop videos
  • Apply changes where necessary

Whatfix Developer

Growthpoint
03.2019 - 03.2023
  • Development of MRI system flows using the Whatfix tool
  • Develop flows using Whatfix
  • Attend MRI system training
  • Support team members with development
  • QA of team members flows
  • Performing daily progress reporting

Whatfix Technical and Integration Manager

ClicksGroup
10.2020 - 06.2021
  • Create system process videos using Articulate Storyline
  • Create Guided flows using the Whatfix tool
  • Deploy and administration of the Whatfix tool
  • Training and support of development team
  • Ensure timeous and quality delivery of training material

Training/Facilitator

SAEC
09.2019
  • Training of Whatfix users
  • Support to Whatfix users
  • Identify and resolve user issues

eLearning Developer

SAEC
02.2019 - 03.2019
  • Development of Sage system videos/tutorials
  • Development of videos/tutorials using Articulate 360 and Goanimate
  • Analyse system to design a learning solution

Education

Articulate 360 - ELearning Development

Kalleo
Johannesburg

Aircraft Structure Technician -

TETA
Johannesburg
04.2009

Whatfix Certification - Digital Adoption Platforms

Whatfix Academy
Johannesburg
01.2020 - 01.2025

Skills

  • Game-Based learning development
  • ELearning authoring tools
  • User experience testing
  • Online assessment creation
  • Course development software
  • Articulate storyline proficiency
  • Moodle platform knowledge
  • Instructional design
  • Learning Management Systems

Custom

SAGE, SAP 4/Hana, MRI, Oracle RMS and MWB, JDA, MS Dynamics 365, WhatFix DAP, Articulate 360, GoAnimate, Adobe Captivate, SAP Enable Now

Languages

English
Fluent
Afrikaans
Native

Affiliations

  • Fishing

Certification

Whatfix Digital Adoption Solution Specialist

References

References available upon request.

Timeline

SAP Enable Now Administrator

Netcare
08.2024 - 04.2025

eLearning Developer

Anglo Platinum
01.2024 - 12.2024

Whatfix Technical Training Consultant and eLearning Developer

CCBA
11.2021 - 07.2024

Whatfix Technical Training Consultant

MRPG
06.2021 - 11.2021

Whatfix Technical and Integration Manager

ClicksGroup
10.2020 - 06.2021

Whatfix Content Developer & Technical Consultant

MTN
01.2020 - 06.2024

Whatfix Certification - Digital Adoption Platforms

Whatfix Academy
01.2020 - 01.2025

Training/Facilitator

SAEC
09.2019

eLearning Developer

WesBank
08.2019

Whatfix Developer

Growthpoint
03.2019 - 03.2023

eLearning Developer

SAEC
02.2019 - 03.2019

Articulate 360 - ELearning Development

Kalleo

Aircraft Structure Technician -

TETA

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Waldo van Greune