As an Instructional Designer, I create training that explains both how and why, excelling in Digital Adoption Platforms (DAPs) and eLearning development. What sets me apart is my collaborative approach: I work closely with technical consultants and subject matter experts to deeply understand the system and its processes. Applying my instructional design expertise, I structure content for clarity and relevance, with meticulous quality assurance ensuring accuracy and alignment. Ultimately, I empower end-users to not only operate systems effectively but also to understand their role in the organization's success, unlocking the full potential of technology investments
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