Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
Extrainformation
Personal Information
Languages
References
Timeline
Generic

Verona Wynand

Social Worker
Cape Town

Summary

Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.

Overview

8
8
years of professional experience

Work History

Social Worker

Child Welfare South Africa Helderberg
2 2007
  • Supervision and managing case files, Statutory supervision- and family reunification services to families Individual counseling & referrals and home visits, Facilitation of family conferences Mediation, Opening and finalizing Children’s Court Enquiries, Managing Foster Care and Reunification Cases, Intake services, Applications to rehabilitation Centre and aftercare services, Applications to Children’s Homes, Networking and establishing working agreements with the magistrate’s office, Child and Youth Care Centre, Rehabilitation Centre, SAPS, and other relevant organizations managing own admin - typing of all reports and correspondence, Doing individual and group sessions with children, Multi-disciplinary team meetings were held weekly to discuss/progress of the children, Family panels with family, external social worker, and facility manager, Group work sessions every week with children, Group sessions with biological parents for reunification purposes, Holiday programs with children, Orphaned and Vulnerable Children project (Children and families infected and affected by HIV/AIDS), Recruitment, screening and selection of volunteers, Planning, organizing and facilitating training for the volunteers Delegating tasks to volunteers, Networking with organizations in the community
  • E.g
  • SAPS, Department of Health, Planning, coordination and facilitation of in-service training for volunteers attending funder’s monthly meetings, Office coordinator, manage day-to-day running of office and staff, Conducting meetings, Writing of Quarterly Progress Report Supervising 4th year Social work students

Social worker

ACVV Peninsula
05.2023 - Current
  • Supported clients and families with empathy and compassion during difficult times.
  • Conducted home visits to assess family dynamics, providing guidance on effective communication strategies and conflict resolution techniques.
  • Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
  • Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
  • Conducted home visits to assess living environment and facilitate access to necessary resources.
  • Provided crisis intervention services for clients experiencing acute mental health or substance abuse issues.
  • Updated client documentation for accurate, compliant and current records.
  • Promoted a culture of self-care and professional development among colleagues, fostering a supportive work environment that encouraged ongoing growth and learning.
  • Assisted clients with navigating and accessing social services such as housing and medical care.
  • Conducted home visits to assess living conditions and provide in-situ support, improving client safety and well-being.
  • Reduced client wait times for services by optimizing appointment scheduling and follow-up processes.
  • Developed and maintained strong relationships with community resources for successful referrals.

Social worker

Huis Susan Lapoorta CYCC
05.2022 - 04.2023
  • Assisted clients in navigating the legal system, attending court hearings as needed and providing support throughout the process.
  • Assisted clients with navigating and accessing social services such as housing and medical care.
  • Led workshops on topics relevant to client populations served, empowering individuals with valuable knowledge and tools for selfadvocacy.
  • Facilitated group therapy sessions to build supportive, communicative client networks.
  • Collaborated with healthcare professionals to create integrated care plans, improving overall client health outcomes.
  • Enhanced protective measures for children and vulnerable adults with thorough investigations and interventions.
  • Facilitated multidisciplinary team meetings to ensure cohesive support strategies for clients.

Social Worker

ACVV Peninsula
04.2020 - 04.2022
  • Implemented evidence-based therapeutic interventions for clients struggling with mental health challenges or behavioral concerns.
  • Collaborated with schools to address students'' social-emotional needs, working closely with teachers and administrators to create supportive learning environments.
  • Coordinated external healthcare professionals to uphold high-quality, person-centred care.
  • Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
  • Monitored clients' progress and adapted treatment plans to meet changing needs.
  • Facilitated successful client transitions from residential facilities to independent living situations with appropriate supports in place.
  • Facilitated group therapy sessions to build supportive, communicative client networks.
  • Enhanced protective measures for children and vulnerable adults with thorough investigations and interventions.
  • Increased public awareness of social issues and resources available through effective community engagement initiatives.

Social Worker / Office Co-Coordinator

Badisa Trio Bellville
02.2017 - 03.2020
  • Supported clients and families with empathy and compassion during difficult times.
  • Promoted a culture of self-care and professional development among colleagues, fostering a supportive work environment that encouraged ongoing growth and learning.
  • Evaluated program effectiveness using data-driven approaches, identifying areas of improvement and implementing changes accordingly.
  • Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
  • Supervised interns or junior staff members, providing direction on best practices in social work and contributing to their professional growth as practitioners.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Streamlined case management processes, enabling more efficient client progress tracking and support.

Education

Senior Certificate - undefined

Florida High School

Bachelor of Diaconiology (Social work) - undefined

Huguenot College

Complementary Courses Completed - undefined

Eye on the child - undefined

Child Welfare SA, Knysna

Knysna Approach; methods and Techniques of - undefined

Child Welfare SA, Knysna

Knysna Systemic and family Assessment of sexual abuse - undefined

Child Welfare SA, Knysna

Knysna Mediation - undefined

Badisa Head Office

Lifestyle Management Workshop - undefined

Brainwaves Projects

New Children’s Act Training - undefined

Child Welfare SA, Head Office

New Children’s Act Training - undefined

Child Welfare SA, Head Office

Policy Guidelines for Course of Conduct, Code - undefined

South African Council for Social Service of Ethics & Professions Rules for Social workers

Developmental Assessment –Strength based - undefined

Child Welfare SA, Head Office

Child Africa Implementation of the Children’s Act - undefined

Child Welfare SA, Head Office

Case Work Training - undefined

Badisa Head Office

Mediation Training - undefined

Badisa Head Office

Children’s Act Training - undefined

Badisa Head Office

Safety & Risk Assessment of Children - undefined

ACVV Training, Paarl

Children’s Act Training - undefined

ACVV Zoom Training

Safety & Risk Training - undefined

ACVV Training, Paarl

Introduction into Autism - undefined

Susan Lapoorta CYCC, Sarepta

Trauma Informed Approach - undefined

Child Welfare SA, Head Office

Skills

Client Needs Assessment

MS Office

Client Advocacy

Crisis Assessment

Social Services

Client Confidentiality

Psychosocial assessment

Case Documentation

Risk Assessment

Family Case Management

Confidential case documentation

Roles And Responsibilities

Case work: Supervision and managing case files Statutory supervision- and family reunification services to families Individual counseling & referrals and home visits Facilitation of family conferences Mediation Opening and finalizing Children’s Court Enquiries Managing Foster Care and Reunification Cases Intake services Applications to rehabilitation Centre and aftercare services Applications to Children’s Homes Networking and establishing working agreements with the magistrate’s office, Child and Youth Care Centre, Rehabilitation Centre, SAPS, and other relevant organizations managing own admin - typing of all reports and correspondence Doing individual and group sessions with children Multi-disciplinary team meetings were held weekly to discuss/progress of the children Family panels with family, external social worker, and facility manager Group work: Group work sessions every week with children. Group sessions with biological parents for reunification purposes Holiday programs with children Community work: Orphaned and Vulnerable Children project (Children and families infected and affected by HIV/AIDS) Recruitment, screening and selection of volunteers Planning, organizing and facilitating training for the volunteers Delegating tasks to volunteers Networking with organizations in the community. E.g. SAPS, Department of Health, Planning, coordination and facilitation of in-service training for volunteers attending funder’s monthly meetings General: Office coordinator, manage day-to-day running of office and staff. Conducting meetings Writing of Quarterly Progress Report Supervising 4th year Social work students

Extrainformation

I am enthusiastic about people and can work equally well individually or in a task team. I take great pride in my work and I believe I would be a very valuable asset to your organization as I am hard working and efficient. I am eager to learn and widen my experiences. Thank you for reviewing this document.

Personal Information

  • Age: 49
  • Health Status: Good
  • Driving License: 2
  • Marital Status: Married

Languages

English, Afrikaans

References

  • Ms. Lorna Claasen, Manager – Susan La Poorta CYCC, 074 812 3801, 082 771 3801
  • Ms. Preshema Sewpaul, Regional Manager – ACVV Peninsula, 076 642 4368, 071 880 1405
  • Ms. Kelly Hart, Social Worker – ACVV Peninsula, 083 650 0736, 021 511 3001

Timeline

Social worker

ACVV Peninsula
05.2023 - Current

Social worker

Huis Susan Lapoorta CYCC
05.2022 - 04.2023

Social Worker

ACVV Peninsula
04.2020 - 04.2022

Social Worker / Office Co-Coordinator

Badisa Trio Bellville
02.2017 - 03.2020

Social Worker

Child Welfare South Africa Helderberg
2 2007

Senior Certificate - undefined

Florida High School

Bachelor of Diaconiology (Social work) - undefined

Huguenot College

Complementary Courses Completed - undefined

Eye on the child - undefined

Child Welfare SA, Knysna

Knysna Approach; methods and Techniques of - undefined

Child Welfare SA, Knysna

Knysna Systemic and family Assessment of sexual abuse - undefined

Child Welfare SA, Knysna

Knysna Mediation - undefined

Badisa Head Office

Lifestyle Management Workshop - undefined

Brainwaves Projects

New Children’s Act Training - undefined

Child Welfare SA, Head Office

New Children’s Act Training - undefined

Child Welfare SA, Head Office

Policy Guidelines for Course of Conduct, Code - undefined

South African Council for Social Service of Ethics & Professions Rules for Social workers

Developmental Assessment –Strength based - undefined

Child Welfare SA, Head Office

Child Africa Implementation of the Children’s Act - undefined

Child Welfare SA, Head Office

Case Work Training - undefined

Badisa Head Office

Mediation Training - undefined

Badisa Head Office

Children’s Act Training - undefined

Badisa Head Office

Safety & Risk Assessment of Children - undefined

ACVV Training, Paarl

Children’s Act Training - undefined

ACVV Zoom Training

Safety & Risk Training - undefined

ACVV Training, Paarl

Introduction into Autism - undefined

Susan Lapoorta CYCC, Sarepta

Trauma Informed Approach - undefined

Child Welfare SA, Head Office
Verona WynandSocial Worker