Vanessa Shaw
Snr Clinical Trial Admin
Centurion
Judge a man by his questions rather than his answers.
Voltaire
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions. Reliable business professional with experience in project management, process improvement . Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Forward-thinking Operations Specialist bringing 11 years of expertise in Clinical Research for CRO sector businesses. Proficient in Excell, Adobe, Power Point, Webex, Teams, Word and all company platforms eg. eTMF (Veeva, NextDocs), CTMS (Veeva, Siebel Oracle), EDC (RAVE) etc. Managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Sr. Clinical Trials Administrator
Covance/Labcorp/Fortrea
Centurion
09.2012 - Current
- Document and track study activities using relevant forms and tools, as well as relevant Project Management Systems with minimal guidance and support
- Assist in preparation of study and site specific materials in accordance with relevant SOPs
- Complete minute taking and documentation for sponsor/external or internal teleconferences as requested
- Create and maintain tracking systems/spreadsheets for
- Study supplies
- Maintain Project Directory
- Maintain training matrix and support project team training assignment/compliance
- Provide support for Investigator Meetings; track meeting attendees and/or other information regarding Investigator Meeting
- Provide support to project team (e.g., proof-reading and editing correspondence, large and small documents, mailings, shipment of study files, fax and photocopy documents, assemble study documents, and arrange meetings, etc.)
- Support maintenance of Trial Master File documentation within appropriate TMF platform, participate in TMF QC, as assigned, and track and /archive as applicable
- Set up and maintain clinical investigator files and documentation
- May serve as Lead CTA on projects where there is more than 1 CTA (provide guidance, facilitate teleconferences, task review, task delegation)
- Train and mentor less experienced Clinical Trial Administrators.
- Admin support to CRA’s and Project Staff
- Arrange Parcel pickup’s and deliveries
- Collect Regulatory docs from site
- Compiling MCC & Ethics files for submissions
- Assist CRA on site with Admin
- Assist with eTMF backlog
CTA
Sanofi
Midrand
11.2009 - 06.2012
- To set up, manage, keep up-to-date local trial master files.
- Assists in Archiving Process of LSF.
- To assist CPLs and Start-Up Unit in preparation of Essential Documents required for timely study set up. To assist CPLs and CRAs in maintenance of trial Essential Documents throughout lifetime of study
- To distribute Dear Investigators Letters (DIL)
- To ensure efficient and accurate administrative processing of forms concerning data collection, payments and other materials.
- Communicate with external stakeholders and third-party vendors for clinical trial vendors on professional level.
- Assessed submitted class assignments, determined grades, and reviewed work with struggling students to boost success chance
Internal Sales/External Sales Representative
Everite
Johannesburg
08.2006 - 10.2009
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Established new accounts through cold calling and personal visits to potential customers.
- Monitored competitor activities to maintain competitive advantage.
- Collaborated with internal teams to fulfill orders and meet customer needs
- Attended trade shows and conferences regularly to increase brand visibility.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Exceeded monthly sales targets and quotas consistently.
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Serviced existing accounts on regular basis to maximize revenue.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Prospected new sales leads from directories, referrals and partners.
- Used consultative sales approach to understand and meet customer needs.
Education
No Degree - Administration
04.2001 -
· Grade 12, Middelburg High School – Mapumalanga – South Africa
· N3 Secretarial – Middelburg College – Mapumalanga – South Africa
Ongoing Company, Study training
Skills
Documentation and reporting
undefinedTimeline
Sr. Clinical Trials Administrator - Covance/Labcorp/Fortrea
09.2012 - Current
CTA - Sanofi
11.2009 - 06.2012
Internal Sales/External Sales Representative - Everite
08.2006 - 10.2009
Middelburg Highschool - No Degree, Administration
04.2001 -
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