Uzinakile Majola
Soshanguve
Summary
I seek challenging opportunities where I can fully use my skills for the success of the organization. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
13
13
years of post-secondary education
Work History
Administrator/ Telesales Clerk
METROFILE
8 2022 - Current
- Calling/servicing existing clients
- Upselling products to clients
- Updating existing portfolio
- Elevate complaints to management
- Developed and maintained courteous and effective working relationships
- Reviewed files, records and other documents to obtain information to respond to requests
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
- Demonstrated respect, friendliness and willingness to help wherever needed
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Increased sales by building strong customer relationships and providing excellent service
- Responded to customer calls and emails to answer questions about products and services
- Educated customers on company systems, form completion, and access to services
SALESPERSON
THE PERFUME COMPANY AFRICA
01.2021 - 10.2021
- Greet customers
- Help customers find items in store
- Check for stock at other branches or order requested stock for customers
- Provide customers with information about items
- Ring up purchases
- Elevate complaints to management
- Keep track of inventory
- Worked to build relationships with customers and built potential for additional sales
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing
- Developed and implemented sales strategies to increase profits
- Built relationships with customers and community to promote long term business growth
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise
WAITRESS
STACIE COMBUIS
03.2020 - 01.2021
- Greeting guests and taking drink and food orders
- Staying attentive to needs of guests in dining area
- Delivering food from kitchen to guests
- Ensuring food order is made correctly by kitchen staff and looks presentable for guests
- Following health code standards with regards to handling of food
- Performing shift duties like delivering racks of cups to service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more
- Supported needs of 50 person wait staff who attended to specific needs of countless customers daily for Stacie combuis restaurant with social relevancy and intentionality
WAITRESS
VAN TUKA LOUNGE
01.2018 - 12.2018
- Greeting guests and taking drink and food orders
- Staying attentive to needs of guests dining area
- Delivering food from kitchen to guests
- Ensuring food order is made correctly by kitchen staff and looks presentable for guests
- Following health code standards with regards to handling of food
- Performing shift duties like delivering racks of cups to service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more
- Cleaning
- Cooking
- Supported needs of 20- person wait staff who attended to specific needs of countless customers daily for van tuka restaurant with social relevancy and intentionality
- Inspected dishes and utensils for cleanliness
- Collaborated with team members to consistently provide efficient service during peak hours
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request
OFFICE ADMINISTRATOR
MOSAIC
01.2017 - 12.2017
- Preparing, organizing and storing information in paper and digital form
- Dealing with queries on the phone and by email
- Greeting visitors at reception
- Managing diaries, scheduling meetings and booking rooms
- Arranging travel and accommodation
- Arranging post and deliveries
- Taking minutes at meetings
- Typing up letters and reports
- Updating computer records using database
- Printing and photocopying
- Ordering office supplies
- Maintaining office systems
- Liaising with suppliers and contractors
- Liaising with staff in other departments, e.g. Finance, HR
- Working in an office
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records
Education
High School Diploma -
REITUMETSE HIGH SCHOOL
Pretoria 01.2015 - 12.2024
Currently studying diploma in law -
UNIVERSITY OF SOUTH AFRICA
Pretoria 01.2021 - Current
Skills
Strong communication skills
Good teamwork skills
Conflict resolution skills
Computer literacy
Self-motivation
Teamwork
Meeting planning
MS Office
Relationship Building
Time Management
Multitasking
Customer Service
Office Administration
Computer Skills
Problem-solving aptitude
Personal Information
- Date of Birth: 03/22/98
- Nationality: South African
- Marital Status: Single
References
- CAROLINE NGUBENI, MOSAIC, MANAGER, 082 231 6297
- BATHABILE MOREKI, THE PERFUME COMPANY AFRICA, MANAGER, 074 639 1907
- Paballo mfulwane, STACIE COMBUIS, MANAGER, 079 931 2315
- MISS PALESA MATLALA, VAN TUKA LOUNGE, MANAGER, 079 902 332
- Nontsika goliath, Metrofile, MANAGER, 061 092 1098
Timeline
SALESPERSON
THE PERFUME COMPANY AFRICA
01.2021 - 10.2021
Currently studying diploma in law -
UNIVERSITY OF SOUTH AFRICA
01.2021 - Current
WAITRESS
STACIE COMBUIS
03.2020 - 01.2021
WAITRESS
VAN TUKA LOUNGE
01.2018 - 12.2018
OFFICE ADMINISTRATOR
MOSAIC
01.2017 - 12.2017
High School Diploma -
REITUMETSE HIGH SCHOOL
01.2015 - 12.2024
Administrator/ Telesales Clerk
METROFILE
8 2022 - Current
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