Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Drivers License
Timeline
Generic
Tyler Ryan

Tyler Ryan

...
Johannesburg

Summary

Results-driven and detail-oriented professional with proven expertise in customer service and administrative operations. Adept at striving for exceptional customer experiences, thriving in fast-paced environments, and upholding the highest standards of quality and integrity. Demonstrates strong organizational and time management skills, with a talent for prioritizing tasks and consistently meeting deadlines. Committed to continuous growth and development, eager to leverage my skills and knowledge within a dynamic, supportive team.

Overview

6
6
years of professional experience
6
6
years of post-secondary education
1
1
Language

Work History

Operations Manager

HomeGrowers
Johannesburg
05.2023 - Current
  • Coordinated product preparation, packaging, and shipping for online orders
  • Managed stock levels, organized inventory, and coordinated logistics with suppliers, including:
  • Interacting with suppliers to procure stock and resolve issues
  • Visiting suppliers to select products and organise deliveries
  • Utilized RoboTill and WooCommerce for inventory management and e-commerce operations
  • Created and uploaded new ads on Facebook and posted adverts/broadcasts on WhatsApp to attract customers and target specific customer bases
  • Demonstrated initiative in promoting the business through social media and online channels
  • Responded to customer inquiries on various platforms and resolved issues in a fast-paced retail environment
  • Introduced ideas for managing and improving business operations and taking initiative in tailoring solutions or systems to address business needs
  • Managed workshop bookings, including welcoming customers, registering attendees and processing payments via online purchases, EFT and in store payment at the till
  • Sending confirmations and Workshop material to customers in a timely manner
  • Worked closely with customers who have specific health needs, providing guidance on herbal remedies and medicinal mushrooms to support their well-being

Reference:

Cassian Davis

0628871321

cass@homegrowers.co.za

Daniella Rivetti

0823389182

accounts2@homegrowers.co.za

E-Commerce Assistant (Part Time)

Hush Baby Boutique
Johannesburg
03.2022 - 05.2023
  • Managed e-commerce platform to ensure accurate product listings and maintain up-to-date inventory levels
  • Implemented layout improvements in the stockroom to facilitate efficient picking and packing processes
  • Developed and scheduled weekly social media content to enhance brand visibility and drive customer engagement

Reference:

Somaya Khaki

0845786221

somayak@saica.co.za

Shop Assistant (Part Time)

Infinity H2O
Johannesburg
02.2023 - 04.2023
  • Assisted with bottling, capping, labeling, packaging, and heat shrinking of still, mineral, and sparkling water in accordance with customer specifications
  • Managed multiple bulk orders simultaneously to ensure timely completion and meet production deadlines
  • Collaborated effectively with team members to maintain smooth and efficient operation of the production line
  • Ensured quality control and adherence to safety standards throughout the production process
  • Contributed to a productive team environment by supporting colleagues and maintaining a clean, organized workspace

Reference:

Kerry Hannah

0832940014

Pet Groomer (Part Time)

Rose Acre Mobile Groomer
Johannesburg
09.2019 - 03.2020
  • Provided quality dog grooming services, including bathing, trimming, and styling, for 10-20 dogs per day in a team of 2
  • Demonstrated effective time management skills to meet daily grooming demands
  • Trained and mentored new staff on grooming techniques and best practices
  • Maintained a clean, organised and safe working environment for animals and staff
  • Engaged with customers, educating them on their dogs' hygiene needs and providing guidance on animal care and grooming maintenance
  • Demonstrated professionalism and assertiveness when dealing with owners of neglected animals'

Reference:

Colleen

0713622270

Education

No Degree - Basic Animal Grooming Business Course

Ethology Academy
Pretoria
02.2018 - 09.2018

No Degree - Basic Animal Behaviour Course

Ethology Academy
Pretoria
02.2018 - 09.2018

High School Diploma -

Grace Trinity
Johannesburg
01.2013 - 12.2017

Skills

Time Management and Organisation

Written Communication and Documentation

Inventory Management and Logistics

Customer Service and Relations

E-Commerce Platforms Management

Social Media Marketing and Management

Microsoft Office

AI Application

Accomplishments

Rapid Career Progression: Achieved rapid career progression, tripling salary within 2 years through consistent high performance and taking on additional responsibilities.

Interests

Outdoor Enthusiast - Hiking and Exploring New Trails

Running- Staying active and challenging myself

Drivers License

Code 8

Timeline

Operations Manager

HomeGrowers
05.2023 - Current

Shop Assistant (Part Time)

Infinity H2O
02.2023 - 04.2023

E-Commerce Assistant (Part Time)

Hush Baby Boutique
03.2022 - 05.2023

Pet Groomer (Part Time)

Rose Acre Mobile Groomer
09.2019 - 03.2020

No Degree - Basic Animal Grooming Business Course

Ethology Academy
02.2018 - 09.2018

No Degree - Basic Animal Behaviour Course

Ethology Academy
02.2018 - 09.2018

High School Diploma -

Grace Trinity
01.2013 - 12.2017
Tyler Ryan...