Tsholofelo Ngwenya
B2B Sales
Kempton Park
Summary
Results-driven sales professional with expertise in customer relations and sales closure. Builds strong client connections and handles inquiries effectively. Promotes team collaboration and adapts to changing environments, enhancing operational efficiency. Utilizes strong communication and problem-solving skills to elevate customer satisfaction and support team objectives.
Overview
3
3
Languages
6
6
years of professional experience
Work History
B2B Sales Representative
Pepkor Lifestyle
Sandton, South Africa
11.2025 - Current
- Built B2B client relationships through consultative selling and tailored product recommendations.
- Prepared quotations and negotiated pricing within approved sales guidelines.
- Managed customer accounts, tracking enquiries, orders, and follow-up actions accurately.
- Processed sales documentation, ensuring correct capture of orders and customer details.
- Coordinated with internal teams to resolve delivery, stock, and service queries.
- Resolved client issues professionally, protecting service quality and repeat business.
- Increased sales revenue by developing and maintaining strong relationships with key clients.
- Enhanced product knowledge by attending industry events, conducting research, and participating in ongoing training programs.
B2B Sales Intern
Pepkor Lifestyle
Sandton
06.2024 - 11.2025
- Generated accurate and timely sales quotations for B2B clients, streamlining the sales process.
- Engaged with business customers to tailor solutions, strengthening negotiation skills and aligning offerings with client needs.
- Communicated daily with B2B customers via email and face-to-face interactions, delivering exceptional customer service.
- Processed customer transactions with attention to cash handling procedures and point-of-sale accuracy.
- Updated sales records and customer details to improve transaction tracking accuracy.
- Learned product ranges quickly to strengthen customer engagement and selling support.
- Addressed customer queries and complaints with prompt and professional responses.
Catering Assistant
Anditsho Catering Services
Kempton Park
02.2023 - 03.2024
- Supported catering manager in creating targeted marketing tactics to enhance visibility of catering services.
- Managed administrative tasks, coordinated scheduling for special events, and maintained accurate bookkeeping.
- Followed food safety standards while handling ingredients and utensils.
- Assisted with inventory checks, stock rotation, and supply organization.
- Coordinated food setup, presentation, and replenishment during service periods.
- Prepared catering equipment, ingredients, and service stations for daily events.
Salesperson
R&M
Midrand
03.2021 - 04.2021
- Generated sales through lead prospecting, cold calling, and deal closure, enhancing client acquisition.
- Cold-called prospective customers to build relationships.
- Conducted cold calls to engage potential customers to build relationships.
- Shared comprehensive brand knowledge to maximize sales.
- Shared comprehensive brand knowledge to maximize sales.
- Visited local neighborhoods to connect with potential customers to build relationships and reach sales targets.
- Advised customers on product options, matching needs with suitable solutions.
- Responded to customer questions with clear product information and service options.
Education
National Diploma - Business Management
CTU Training Solutions
Boksburg, South Africa 04.2001 -
Skills
Customer engagement
Complaint resolution
Clear communication
Excel proficiency
PowerPoint proficiency
Microsoft Word usage
Relationship Management
Multitasking
Issue Resolution
Building Rapport
Timeline
B2B Sales Representative
Pepkor Lifestyle
11.2025 - Current
B2B Sales Intern
Pepkor Lifestyle
06.2024 - 11.2025
Catering Assistant
Anditsho Catering Services
02.2023 - 03.2024
Salesperson
R&M
03.2021 - 04.2021
National Diploma - Business Management
CTU Training Solutions
04.2001 -