Summary
Overview
Work History
Education
Skills
Accomplishments
Courses
Internships
Timeline
Generic
Tsholofelo Ngwenya

Tsholofelo Ngwenya

B2B Sales
Kempton Park

Summary

Background in accounting and business management from CTU Training Solutions, combined with extensive customer service experience. Achieved significant success in B2B sales by utilizing business acumen to optimize client transactions. Progressed from intern to B2B Sales Agent, demonstrating adaptability and dedication to professional development. Proficient in crafting business strategies and overseeing operations to enhance service delivery and strengthen client relationships.

Overview

5
5
years of professional experience
3
3
Languages

Work History

B2B Sales Representative

Pepkor Lifestyle
06.2024 - Current
  • Facilitated clients in acquiring suitable products aligned with their needs.
  • Leveraged SaaS namely, ECC, SRS, and Fiori platforms for item quoting and processing.
  • Processed insurance quotations for multiple companies: FNB, Old Mutual, King Price, Hollard, Momentum, and Santam.

Catering Assistant

Andstho Catering Services
02.2023 - 05.2024
  • Implemented marketing initiatives to boost catering service awareness via appropriate software.
  • Oversaw administrative responsibilities, including event scheduling and bookkeeping tasks.
  • Worked alongside catering team to deliver exceptional meal service experiences for guests.

Salesperson

R&M
03.2021 - 04.2021
  • Generated sales through lead prospecting, cold calling, and deal closures.
  • Addressed customer inquiries and complaints to maintain positive relationships.
  • Negotiated pricing with customers within established guidelines to achieve margin targets.
  • Utilized extensive brand knowledge to enhance sales effectiveness.
  • Conducted door-to-door outreach to cultivate relationships and reach sales objectives.

Education

High School Diploma - Business Management

CTU Training Solutions
Boksburg
04.2023

Skills

Analytical problem solving

Accomplishments

  • I have optained my N4-N6 certifications.
  • I’ve effectively built a strong rapport with customers, leading many to specifically seek out my assistance and prefer working with me directly.

Courses

N4-N6 Business management

Internships

  • B2B sales consultant
  • Pepkor lifestyle, Johannesburg
  • Since joining JD Group, now known as Pepkor Lifestyle, I've had the opportunity to meet inspiring individuals who are always willing to teach and guide others. I've learned a great deal and gained many skills while working in an environment that fosters growth and collaboration. I've come to understand the importance of prioritizing customer needs and always delivering the best, both in terms of service and products. After all, nothing beats a satisfied customer. My internship has also helped me become a better team player, communicator, and problem solver—skills I've been able to apply in both my professional and personal life. I now have greater confidence in the work I do and the tasks I take on.

Timeline

B2B Sales Representative

Pepkor Lifestyle
06.2024 - Current

Catering Assistant

Andstho Catering Services
02.2023 - 05.2024

Salesperson

R&M
03.2021 - 04.2021

High School Diploma - Business Management

CTU Training Solutions
Tsholofelo NgwenyaB2B Sales