Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
CustomerServiceRepresentative

Tsholofelo Mokau

Sales/customer Service Agent
Johannesburg

Summary

Seeking employment with accompany where I can use my talent and skills to grow and expand the company, and want to succeed in stimulating and challenging the environment Polite and professional Job Title successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.

Overview

9
9
years of professional experience
2
2
Languages

Work History

Call center agent

Inkonkoni

Contact Person

Miss Thobile

Manager

  • Contact Numbers : 076 210 2048, of Company : Plus [94] Research Company

Contact Person, Manager

  • Contact Numbers : 084 727 0337 3
  • Name of Company : Clientele Life
  • Contact Person : Thato

Team Leader

  • Contact Numbers : +27 (73) 498-5882 4.Name of company :Netstar vehicle tracking
  • Contact numbers :+27 673885265

Client Service Representative

Tracker Connect
Johannesburg
09.2021 - Current
  • Executed and devised business development strategies to attract and acquire new clients using content marketing, cold-calling and networking.
  • Managed receptionist area by greeting visitors, responding to telephone and email inquiries and providing information for in-person requests.
  • Coordinated with operations staff to resolve service problems and boost client satisfaction.

Sales Agent

Clientele Life
09.2020 - Current
  • Netstar vehicle tracking
  • Position
  • Retentions agent

Retention Agent

Netstar
Johannesburg
01.2019 - 06.2023
  • Utilized advanced skills in solving problems and making accurate decisions to implement strategies that brought about immediate results.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.

Waiter

Inkonkoni Caters and Dec
02.2018 - 01.2019
  • Plus [94] Research

Education

Grade 12 - undefined

West Ridge High School

Skills

Genderundefined

Affiliations

  • International Association of Administrative Professionals
  • Project Management Institute

Timeline

Client Service Representative

Tracker Connect
09.2021 - Current

Sales Agent

Clientele Life
09.2020 - Current

Retention Agent

Netstar
01.2019 - 06.2023

Waiter

Inkonkoni Caters and Dec
02.2018 - 01.2019

Call center agent

Inkonkoni

Contact Person

Miss Thobile

Manager

Contact Person, Manager

Team Leader

Grade 12 - undefined

West Ridge High School
Tsholofelo Mokau Sales/customer Service Agent