Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tsholofelo Leshoro

Senior Sales Executive
Johannesburg

Summary

I am a sales - oriented professional with expertise in client relationship management, customer satisfaction, retention, and people management. I possess astute business knowledge and I have experience contributing to strategic planning while delivering improvement in processes, productivity and cost. As a Sale agent under Quest, Function O and Telvuka. In all the rolls I have held, I have fostered strong relationships with customers and strategic associates. I simultaneously gained respect from staff and management through effective communication and liaison. I was awarded Outstanding Achievement bonuses for my willingness to perform an active duty and hands-on role in every duty associated with the position.

Overview

11
11
years of professional experience
6
6
Languages

Work History

Senior Sales Executive

Telvuka
11.2014 - Current
  • Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
  • Facilitated relationships with target accounts through implementation of proven networking methods.
  • Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
  • Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.

Sales Agent

Okeeffe and Swartz
01.2014 - 09.2014
  • Assisted call-in customers with questions and orders.
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Enhanced product knowledge through continuous training and professional development opportunities.
  • Achieved top performer status within the company due to consistent high sales numbers.

Outbound Call Center Agent

Joshua Trust
09.2013 - 01.2014
  • Conducted follow-up calls to gauge customer satisfaction levels and identify opportunities for upselling or cross-selling services.
  • Achieved high conversion rates through skillful negotiation tactics applied throughout the sales funnel stages.
  • Provided personalized support by addressing each caller''s needs based on their unique circumstances, preferences, or challenges faced during the interaction process.
  • Implemented feedback from supervisors to continually improve call quality and overall performance.

Education

Call Center Certificate

Topez Institution Of Learning
Johannesburg CBD
12.2010

Matric

Fred Norman Secondary School
Johannesburg South
12.2008

Skills

Telephone Technique Skill

Timeline

Senior Sales Executive

Telvuka
11.2014 - Current

Sales Agent

Okeeffe and Swartz
01.2014 - 09.2014

Outbound Call Center Agent

Joshua Trust
09.2013 - 01.2014

Call Center Certificate

Topez Institution Of Learning

Matric

Fred Norman Secondary School
Tsholofelo LeshoroSenior Sales Executive