Tsholofelo Innocentia Kgomongwe
Sales Supervisor
Klerksdorp
Summary
As a passionate professional, I blend creativity and determination in tackling challenges. My focus on detail and excellence drives my success in dynamic environments, where I effectively contribute and lead. Committed to personal and professional development, I also advocate for empowerment, equality, mentorship, and community involvement, aiming to positively impact future teams and organizations.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
Work History
Private Invigilator and Educator
Sydney Maseko Community Learning Center
Gauteng, Soweto
11.2024 - Current
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Monitored student progress and adjusted instruction to meet individual needs.
- Built relationships and communicated with parents to provide best learning environment for children.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Assessed student performance and provided feedback to facilitate student success.
- Ensured accurate exam results by thoroughly checking answer sheets and collaborating with grading teams.
- Created and implemented assessments to measure student progress.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Delivered customer service to library patrons in-person, by telephone or electronically.
- Streamlined the administration of exams by efficiently organizing testing materials and maintaining detailed records.
- Provided clear instructions for exam procedures, streamlining the process and reducing student anxiety before tests.
- Communicated clearly with students about exam rules and expectations, minimizing confusion and potential misconduct.
- Collaborated with fellow invigilators to maintain a high standard of professionalism throughout the examination process.
- Managed time effectively during exams, enabling students to complete their tests without interruption or stress.
- Conducted thorough checks of identification documents, verifying that only eligible candidates participated in examinations.
- Prevented unauthorized materials from entering the testing area, upholding standards of fairness for all examinees.
- Reduced instances of cheating through careful observation and enforcement of academic integrity policies.
- Facilitated smooth transitions between different sections of exams, minimizing disruptions for focused testtakers.
Sales Supervisor
Eurotex - We are Egg
Gauteng, Rosebank
04.2024 - 01.2025
- Drive Sales: Actively engage in sales activities to achieve and surpass sales targets, ensuring consistent growth in revenue
- Ensure Banking is Done Daily: Responsible for completing daily banking tasks to maintain accurate financial records and secure company funds
- Counts Done Daily: Conduct daily inventory counts to ensure stock accuracy and prevent discrepancies
- Daily Sales Figures Sent: Compile and send daily sales reports to provide up-to-date information on sales performance
- Staff Schedules: Create and manage staff schedules to ensure optimal staffing levels and efficient store operations
- Communication with Head Office About What's Selling and Not: Regularly update the head office on product performance, including bestsellers and underperforming items, to inform inventory decisions
- Communication on Stock Requests: Liaise with the head office to request additional stock, ensuring timely replenishment and availability of high-demand products
- Implementation of Promotion and Sale: Execute promotional campaigns and sales initiatives to boost customer engagement and drive sales
Retail Sales Associate
Totalsports
Johannesburg
11.2023 - 04.2024
- Kept office operations running smoothly and efficiently by implementing procedure and policy improvements
- Coordinated communications between various departments to schedule meetings and keep company informed on critical matters
- Advised customers on current company products and services available, tailoring advice to suit customers' needs
- Accepted and processed new orders and refunds in line with company standards, fulfilling customers' needs and fostering loyalty
- Located products on customers' behalf and assisted with check-out upon request to complete sales
- Researched and understood current products and services, available features and pricing for use in advising clients
- Executed reductions, price changes or transfers of slow-moving items and set up special displays to encourage purchases
- Used downtime to clean store floor, rearrange product displays and restock shelves
Work Integrated Learning | Student Teacher
Tsholofelo Innocentia Kgomongwe
01.2020 - 01.2023
- Classroom Support: Assisting the supervising teacher in implementing lesson plans and classroom activities
- Lesson Planning and Preparation: Collaborating with the supervising teacher to plan and develop instructional materials
- Classroom Management: Help maintain a positive and orderly classroom environment
- Teaching and Instruction: Delivering lessons under the guidance of the supervising teacher
- Educational Support: Assessing the needs of each student to determine their strengths and areas that need improvement
- Developing individualized learning plans based on the student's goals and learning style
- Effective Communication: Communicating clearly and effectively with students to explain complex concepts and ideas
- Adaptability and Flexibility: Being flexible in adjusting teaching methods and materials to suit the student's pace and comprehension
Administration Clerk
Selao Investment
01.2021 - 01.2022
- Operated and maintained various office machinery such as printers, fax machines and photocopiers to keep office running smoothly.
- Kept office operations running smoothly and efficiently by implementing procedure nd policy improvements.
- Handled incoming phone calls and answered questions from callers.
- Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
Cashier
Bobo's Place
01.2019 - 01.2020
- Cash Handling: Accurately handle cash, credit cards, and electronic payments, ensuring all transactions are processed correctly
- Cash Register Operation: Operate cash registers or point-of-sale (POS) systems to complete sales transactions and issue receipts
- Price Verification: Ensure that products are correctly priced, and price discrepancies are addressed promptly
- Cash Reconciliation: Balance the cash drawer at the beginning and end of the shift to account for all transactions and verify that there are no discrepancies
- Adherence to Store Policies: Strictly adhere to company policies, including return, exchange, and refund policies, as well as policies related to handling cash and customer interactions
Volunteer | Tutoring
Tshimong
Johannesburg, South Africa
01.2019 - 01.2020
- Educational support: Assessing the needs of each student to determine their strengths and areas that need improvement.
- Developing individualized learning plans based on the students' goals and learning style.
- Effective communication: Communicating clearly nd effectively with students to explain complex concepts and ideas.
- Adaptability and flexibility: Being flexible in adjusting teaching methods and materials to suit the student's pace and comprehension.
Education
Bachelor's of Education (B.Ed) -
UNIVERSITY OF JOHANNESBURG
01.2020 - 01.2023
Artificial Intelligence in the 4IR - undefined
University of Johannesburg
African Insights - undefined
University of Johannesburg
Madibogo Secondary School - undefined
MADIBOGO SECONDARY SCHOOL
Skills
- Team Collaboration
- Bilingual or Multilingual Proficiency
- Crisis Management
- Classroom management
- Group and individual instruction
- Teaching strategies
- Student motivation
- Computer literate
- Time management
- Problem-solving
Certification
1. First Aid Certificate, Altra Medical Productions, 12/23, Comprehensive training in basic first aid techniques, including CPR, wound care, and emergency response procedures. Equipped with skills to handle medical emergencies in an educational environment.
Timeline
Private Invigilator and Educator
Sydney Maseko Community Learning Center
11.2024 - Current
Sales Supervisor
Eurotex - We are Egg
04.2024 - 01.2025
Retail Sales Associate
Totalsports
11.2023 - 04.2024
Administration Clerk
Selao Investment
01.2021 - 01.2022
Work Integrated Learning | Student Teacher
Tsholofelo Innocentia Kgomongwe
01.2020 - 01.2023
Bachelor's of Education (B.Ed) -
UNIVERSITY OF JOHANNESBURG
01.2020 - 01.2023
Cashier
Bobo's Place
01.2019 - 01.2020
Volunteer | Tutoring
Tshimong
01.2019 - 01.2020
Artificial Intelligence in the 4IR - undefined
University of Johannesburg
African Insights - undefined
University of Johannesburg
Madibogo Secondary School - undefined
MADIBOGO SECONDARY SCHOOL