Nonhlanhla Khaba

• Ensured accurate test administration by strictly adhering to guidelines provided by examination boards.
• Supported special-needs students during exams by providing appropriate accommodations needed.
• Supported student success by providing clear instructions and answering procedural questions during exams.
• Ensured compliance with regulatory standards by conducting regular inspections of testing facilities and equipment.
• Assisted in the timely distribution and collection of exam materials, ensuring all documents were accounted for.
• Collaborated with other proctors to efficiently manage large-scale examinations while maintaining exam integrity.
• Maintained a quiet and focused environment, enabling students to concentrate fully on their exams
• Authentication of identity of candidates upon admission in exam room
• Verifying of Exam Number appearing on admission letter appears on the exam answer book
• Verify the correctness of the information of candidates as they enter the examination room
• Vigilantly invigilating by moving around while examination is in progress
• Refer candidates contravening the rules and regulations of the examination to the chief invigilator without delay

• Events management organize coordinate functions, events and assist with fundraising activities
• Coordinate travel arrangements and accommodation
• Perform administrative tasks such as filing, data entry, and record-keeping
• Conduct research and compile information as needed
• Liaise with clients, vendors and stakeholders
• Assist with personal errands and tasks as required
• Maintain confidentiality and discretion in handling sensitive information
• Preparing reports, presentations and briefs
• Support miscellaneous projects and tasks needed
• Answering emails and phone calls incoming and outgoing
• Diary management including scheduling and coordinating meetings as requested

• Liaised with clients, stakeholders and suppliers to take messages or personally handle issues
• Conducted research and compiled data to support executive decision-making and strategic planning initiatives
• Authentication of identity of candidates upon admission in exam room
• Ensure that candidates are seated prior to exam session and as per seating plan
• Verifying of Exam Number appearing on admission letter appears on the exam answer book
• Verify the correctness of the information of candidates as they enter the examination room
• Vigilantly invigilating by moving around while examination is in progress
• Refer candidates contravening the rules and regulations of the examination to the chief invigilator without delay
• Perform all duties delegated by the chief invigilator
• Checking against attendance register to ensure that all candidates have received the correct examination paper
• Adhering to examination time frames as stipulated on candidates' timetable

• Responsible for all admin functions in CRR
• Ensuring all objectives and targets are achieved according to SLA
• Assist in administrative and operational activities
• Answer calls and manage correspondence
• Organize and maintain files and documents
• Participate in projects and support the execution of tasks
• Attending to all queries on daily work list and queries from attorneys

including internal and external clients
• Payment process
• Closure of accounts on CPS and Customer first
• Updating of Customer contact details
• Retrieving of statements on Digview and Tunley • Resolving of Ombudsman queries within TAT
• Resolving OBS queries within SLA
• Consolidating stats for whole of card division
• Legal knowledge
• Document management
• Attention to detail
• Confidentiality

• Coordinated schedules for multiple attorneys, resulting in improved time management and organization.

• Enhanced client relationships through timely communication and accurate case updates.

• Collaborated effectively with colleagues across various departments to support the overall success of the legal team.

• Manage allocated debtor's book
• Conduct telephonic debt collection
• Ensure adherence to the Credit Policy and Standard Operating procedure (SOP's)
• Handle full function Credit Control
• Carry out account Reconciliation
• Identify and register new business
• Enter and follow up on settlement agreements
• Prepare hand over / referral documents and refer to legal
• Attend to adhoc duties as assigned
• Check for all documents are received on time and are correct
• Offer superior service to both internal and external clients
• Create awareness and educate customers on our Credit Policy

• Attend to estate file requests
• Ensure Applications are printed and send to relevant department • Process bond registration within TAT
• CEBS: To exceed customer expectation
• Register payout with bond is registered

• Amend and update customers details

• Check for boreholes

• Check for all documents are received on time and are correct

• Collect and send documents to home loan agency

• Calculation of Interest

• Negotiated contracts with suppliers and service providers, achieving cost reduction and favorable terms.

• Managed client relationships through regular check-ins and updates on project progress.

• Evaluated client needs and expectations, establishing clear goals for each consulting engagement.

• Developed innovative strategies for clients, resulting in increased revenue and business growth.