Tshisikhawe Tshiongo
Pretoria
Summary
Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.
Overview
16
16
years of professional experience
Work History
Senior Sales Support and Logistics manager
Volvo Trucks
Johannesburg
09.2023 - Current
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
- Monitored logistics performance and identified improvement opportunities.
- Improved inventory accuracy by developing and implementing enhanced control systems.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Facilitated smooth communication between sales, production, and distribution departments to improve overall workflow efficiency.
- Led third-party vendors in achieving delivery time and cost targets.
- Developed and implemented web-based tracking systems for improved monitoring.
Specialist Category Sourcing (3-month Contract)
Sasol
Secunda
06.2023 - 08.2023
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Maintained current understanding of market conditions, compliance standards and best practices.
Demand & Material Planner (Refill Analyst)
UD Trucks SA
Kempton Park
05.2021 - 02.2023
- Planning service market parts distribution from Supplier in India (Kuzer Model) to Regional Distribution Centre in South Africa, with the purpose to ensure the right customer service balanced with inventory and cost levels, and to perform thorough root cause analysis when deviations.
- Monitored arrivals and prioritized inbound shipments with transportation department.
- Championed the adoption of lean principles within the material planning function, leading to increased efficiency through process standardization and elimination of waste.
- Enhanced supply chain visibility with regular updates on material status, ensuring timely delivery of products to customers.
- Reviewed system-generated error reports and manually input order corrections.
Dealer Inventory Manager
UD Trucks SA
01.2021 - 02.2023
- DIM is responsible for implementing, monitoring and administering the Logistic Partner Agreement (LPA) with the South African Dealers
- The objectives are to increase parts availability in the Dealers and increase the Dealers’ healthy stock and turn rate.
Order Management and Logistics Manager
Iveco Trucks & Bus
07.2018 - 12.2020
- Manage Order management and Commercial logistics team by controlling and monitoring the Distribution and Sales Administration process in terms of Demand & Supply levels
- Order allocations and the monitoring of SAP and local systems in compliance to the order management and sales administration policy
Product Specialist (Body Building Liaison)
Mercedes-Benz South Africa
03.2015 - 06.2018
- Ensuring quality assurance of all vehicle bodies and equipment according to Mercedes-Benz and Fuso body mounting directives and South African Road Traffic and Transport regulations
- Liaise with all Dealers and Bodybuilders regarding vehicle conversions and issuing of manufacturer supporting documents for the licensing of converted vehicles.
Supply Chain/Order Management Team Leader
Mercedes-Benz South Africa
09.2013 - 02.2015
- To Manage and lead the distribution team by controlling and monitoring the Distribution process in terms of orders, stock levels, cancellations, re-allocations and the monitoring of overseas and local systems in compliance to the Mercedes-Benz passenger vehicles supply Chain and Logistics policy.
Supply Chain/Order Management Administrator
Mercedes-Benz South Africa
Pretoria
07.2011 - 08.2013
- To administer the distribution process and maintained accurate documentation in terms of orders, stock levels, cancellations, re-allocations and the monitoring of overseas and local systems
- Using SAP adhering to the Supply Chain / Logistics / Distribution processes and policies and to inform the Team leader/manager about deviations.
- Maintained personnel records and updated internal databases to support document management.
- Generated reports to suggest corrective actions and process improvements.
Graduate Trainee
Mercedes-Benz South Africa
Pretoria
02.2008 - 06.2011
- Worked in various departments to gain hands-on experience.
- Supported project teams with thorough research, contributing valuable insights that informed decision-making processes.
- Came up with new ideas and improvements, which were discussed with senior employers.
- Enhanced communication skills through frequent interactions with colleagues, supervisors, and clients across various departments.
- Assisted in the preparation of comprehensive reports for management review, showcasing progress towards company goals.
- Enhanced team collaboration by participating in group projects and sharing innovative ideas.
- Acquired foundational knowledge of company policies and procedures through rigorous study of internal documentation resources.
Education
Post Graduate Diploma - Business Administration
University of The Witwatersrand
Johannesburg, South Africa12.2023
Bachelor of Commerce - Transport & Logistics
University of South Africa
Pretoria, South Africa10.2021
National Diploma - Mechanical Engineering
Tshwane University of Technology
12.2008
High School Diploma -
Thohoyandou Technical High School
Thohoyandou, South Africa12.2004
Skills
- Skilled with SAP, & Microsoft Word, Excel and Power Point
- Strategic Initiatives
- Performance Metrics Monitoring
- Business and customer oriented
- Strong cross-functional team player and respect for individual
- Strong written and verbal communication/presentation skill
Accomplishments
- Used Microsoft Excel Macro to develop Automated inventory tracking spreadsheets which pulls data from all Volvo systems and data warehouses to combine into one which is update and used for management Power BI tracking and reposting. the spreadsheet are for Headoffice Sales Admin and Logistics and for Sales executives and Management.
Languages
English
Tshivenda
Zulu
Sepedi
Afrikaans
Setswana
Xhosa
Professional Memberships
Tshwane University of Technology, Academic Advisory Board Supply Chain Management, Voluntary, 2023, 3 years
Certification Training
- Certificate of Competence in Excel Level 5 – PivotTable and Dashboard Reporting, Keybase Training Solutions, Johannesburg, June 2022
- Certificate of Attendance: SAPSCM Overview of Supply Chain Management Application, SAP South Africa, Johannesburg, 3 days, October 2019
Timeline
Senior Sales Support and Logistics manager
Volvo Trucks
09.2023 - Current
Specialist Category Sourcing (3-month Contract)
Sasol
06.2023 - 08.2023
Demand & Material Planner (Refill Analyst)
UD Trucks SA
05.2021 - 02.2023
Dealer Inventory Manager
UD Trucks SA
01.2021 - 02.2023
Order Management and Logistics Manager
Iveco Trucks & Bus
07.2018 - 12.2020
Product Specialist (Body Building Liaison)
Mercedes-Benz South Africa
03.2015 - 06.2018
Supply Chain/Order Management Team Leader
Mercedes-Benz South Africa
09.2013 - 02.2015
Supply Chain/Order Management Administrator
Mercedes-Benz South Africa
07.2011 - 08.2013
Graduate Trainee
Mercedes-Benz South Africa
02.2008 - 06.2011
Post Graduate Diploma - Business Administration
University of The Witwatersrand
Bachelor of Commerce - Transport & Logistics
University of South Africa
National Diploma - Mechanical Engineering
Tshwane University of Technology
High School Diploma -
Thohoyandou Technical High School