Tshepo Notern Sediane

• As a New Vehicle Sales Executive at Omoda/Jaecoo, I managed the full sales cycle, assisting customers in selecting vehicles that matched their needs and budget while presenting product features and benefits clearly.
• I prepared quotations, finance proposals, and trade-in valuations, ensuring a seamless buying experience from inquiry to delivery.
• By building strong customer relationships and collaborating with finance and insurance teams, I consistently achieved and exceeded sales targets, driving repeat business and contributing to dealership growth.

• Assisted customers in selecting and purchasing vehicles through professional consultations and test drives.
• Negotiated pricing, trade-ins, and financing options to close profitable deals.
• Consistently achieved and exceeded monthly sales targets.
• Built and maintained strong customer relationships, ensuring repeat business and referrals.
• Accurately processed sales contracts, finance applications, and compliance documentation.
• Maintained up-to-date knowledge of vehicle inventory and market trends to drive sales performance.

• Guided customers through the process of selecting and purchasing new Ford vehicles.
• Delivered professional product presentations, demonstrations, and test drives.
• Negotiated trade-ins, pricing, and finance options to secure profitable deals.
• Consistently achieved and exceeded monthly sales targets.
• Processed sales contracts and finance documentation with accuracy and compliance.
• Built lasting customer relationships through follow-ups and after-sales service.
• Ford Alberton

• Market and sell products and services by offering the Cartrack Value Proposition and Roi Concept to sme's and larger commercial customers.
• Ensuring that sales and revenue targets in specified areas are met and/or exceeded.
• Engage at executive level, build and maintain long term relationships with these clients and maximise sales opportunities within them.
• With a focus of quality, attend to all administrative tasks (CRM System) associated with the sales channel.
• Understanding the value of a full fleet solution and have an-depth understanding of value added products and services.
• Rosebank

• Supervised and coached a team of call centre agents to achieve performance targets.
• Monitored call quality, compliance, and adherence to debt review and credit rehabilitation regulations.
• Handled escalated customer queries and complaints, ensuring professional resolution.
• Analyzed team performance, tracked KPIs, and implemented strategies to improve productivity.
• Maintained a positive team environment while ensuring compliance with financial regulations.
• Doornfontein

• Assisted in managing daily branch operations, ensuring smooth workflow and compliance.
• Supervised and coached branch staff to achieve sales targets for personal and consolidation loans.
• Monitored loan applications and approvals to ensure accuracy and regulatory compliance.
• Handled escalated customer queries and complex cases professionally and efficiently.
• Analyzed branch performance and implemented strategies to drive growth and client acquisition.
• Diepkloof Square

As a Financial Advisor at MMI Holdings, I provide expert financial guidance to clients by assessing their needs, recommending suitable investment, insurance, and retirement solutions, and building long-term relationships to ensure financial security. I manage client portfolios, achieve sales targets, and maintain compliance with regulatory requirements, including FAIS standards. My role involves conducting financial analyses, offering personalized advice, and ensuring accurate record-keeping, all while collaborating with internal teams to enhance client experience and drive business growth.

• Made high-volume outbound calls to prospective clients to promote products and services.
• Identified customer needs and offered suitable solutions to generate sales.
• Achieved and exceeded sales targets and key performance indicators (KPIs).
• Maintained accurate records of calls, leads, and sales in the CRM system.
• Handled customer objections professionally and escalated complex issues when necessary.
• Randburg