Summary
Overview
Work History
Education
Skills
About Me
Full Names
Physical Address
Personal Information
Reference
Timeline
Generic

Tshepiso Mokhabi

Business Banking Agent (Inbound)
Buhle park

Summary

My biggest key strength is communication; building strong relationships with people in order to deliver the best results. I meditation to handle stress. When I know I have a big day ahead, I make sure to get up a little early and do a session. This give me a chance to clear my mind and begin a day with a fresh slate, also when a stressful situation suddenly happens, I use my meditation skills to re-center my focus and avoid feeling overwhelmed.

Overview

11
11
years of professional experience

Work History

Junior Specialist- Virtual Channels Consultant

Absa Bank Limited
01.2020 - Current
  • Retaining clients
  • Sales Campaigns
  • Service Follow up.
  • Managing Diaries
  • Inbound and Outbound enquires.
  • Customer One email requests
  • Customer Complaints
  • System navigation
  • Day to day Banking
  • Creating Stop Payments
  • Creating Payment accounts

Business Banking Agent (Inbound)

Absa Bank Limited
11.2017 - Current
  • Assisting with all business-related enquiries
  • Performing all type of payments (salaries/wages Included)
  • Creating payment accounts
  • Managing diaries
  • Booking appointments
  • Cross selling Business products & other banking products.

Transactional Banking Agent (Telephone Banking)

Absa Bank Limited
02.2014 - Current
  • Assisting with banking general enquiries
  • Performing Payments to all Type of Accounts
  • Creating Payment accounts
  • Creating Stop Payments
  • Suspending Internet Banking
  • Stopping Cheque Book
  • Cross-Selling Products (promoting)

Education

NQF LEVEL5 NATIONAL CERTIFICATE - BANKING AND FINACIAL SUPPORT SERVICES

BANKSETA
Johannesburg, South Africa
04.2001 - 01.2012

MATRIC -

LETHULWAZI SECONDARY SCHOOL
Johannesburg, South Africa
04.2001 -

Skills

Sales experience

About Me

My biggest key strength is communication; building strong relationships with people in order to deliver the best results., I meditation to handle stress. When I know I have a big day ahead, I make sure to get up a little early and do a session. This gives me a chance to clear my mind and begin a day with a fresh slate, also when a stressful situation suddenly happens, I use my meditation skills to re-center my focus and avoid feeling overwhelmed.

Full Names

Tshepiso Mokhabi

Physical Address

655 Phase 5b, Germiston, Gauteng, 1401

Personal Information

  • ID Number: 9204190026087
  • Date of Birth: 04/19/92
  • Gender: Female
  • Nationality: South African

Reference

 Name         :Rose Nokana

 Email          : Rose.Nokana@absa.africa

Cell phone  : 083-311-7475

Business Banking Manager 


Name         :Lindelwa Tshabalala

Email         : Lindelwa.Tshabalala@absa.africa

Cell phone: 073-775-5539

Telephone Banking Manager

Timeline

Junior Specialist- Virtual Channels Consultant

Absa Bank Limited
01.2020 - Current

Business Banking Agent (Inbound)

Absa Bank Limited
11.2017 - Current

Transactional Banking Agent (Telephone Banking)

Absa Bank Limited
02.2014 - Current

NQF LEVEL5 NATIONAL CERTIFICATE - BANKING AND FINACIAL SUPPORT SERVICES

BANKSETA
04.2001 - 01.2012

MATRIC -

LETHULWAZI SECONDARY SCHOOL
04.2001 -
Tshepiso MokhabiBusiness Banking Agent (Inbound)