Tshepang Kgaladi
Admin Clerk/ Customer Agent
Johannesburg
Summary
I am a hard working young lady, computer literate self-motivated and confident. I believe that my qualities which will serve in intended career and other challenging fields, this includes knowledge, integrity, accuracy, persistency and willing to learn.
Overview
1
1
year of professional experience
5
5
Languages
Work History
Direct Marketing Sales Representative
Vision Marketing
Johannesburg
06.2023 - 11.2023
- Met customers in stores and businesses to discuss and demonstrate products.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Inquired about current service levels and offered upgrades.
Lead Gen Consultant
Olicocall
Johannesburg
11.2022 - 05.2023
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Supported clients with business analysis, documentation, and data modeling.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Education
High School Diploma -
Topaz Secondary School
Johannesburg 01.2016 - 12.2021
Some College (No Degree) - Media Practices
Boston Media House
Johannesburg 04.2001 -
Skills
Contract Negotiation
Product sales
Service improvements
Additional Information
Competencies/Skills
- Good Multi-tasking
- Time management skills/ Conflict handling skills
- Computer proficiency( MS word, Powerpoint, Excel, outlook)
References :
Mrs Lebogang Mashele : Olicocall ( Supervisor) 0721778668
Mr Caven Madiba : Vision Marketing ( Supervisor) 0760219836
Ms Olebogeng Kgaladi ( Mentor) 0626657450
Timeline
Direct Marketing Sales Representative
Vision Marketing
06.2023 - 11.2023
Lead Gen Consultant
Olicocall
11.2022 - 05.2023
High School Diploma -
Topaz Secondary School
01.2016 - 12.2021
Some College (No Degree) - Media Practices
Boston Media House
04.2001 -