Tlhokelwa Lekabane Serobatse
Prestige Banker
Johannesburg,GP
Summary
Dynamic and client‑focused banking professional with over 10 years’ experience across prestige banking, sales, and service roles. For the past seven years, I have specialized as a Prestige Banker, managing high‑value client portfolios, delivering tailored financial solutions, and driving strong relationship outcomes. My earlier experience as a Sales Consultant and Service Consultant strengthened my ability to exceed sales targets, resolve complex queries, and deliver exceptional customer service. I am known for my strong financial acumen, client engagement skills, and ability to build trust while supporting clients’ long‑term financial goals. Committed to excellence, growth, and delivering meaningful client value.
Overview
2026
2026
years of professional experience
Work History
Prestige Banker
Standard Bank of South Africa
2018 - Current
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Educated customers on features and benefits of banking products and services.
- I am managing a portfolio of one thousand four hundred client, making sure that they live a wealthier life with standard bank.
- I have increased my sales by retaining existing clients and getting referrals by word of mouth, because of the customer experience i am offering.
Education
Certificate - ACMP NQF Level 6
Henly Business School
Paulshof, South Africa 04.2001 -
Skills
Customer service
Consumer banking
Bank sales
Relationship management
Bank Teller
Atm Custodian
Accomplishments
Standard Bank West Gate: Best Team Player.
Standard Bank Honey Crest: Top Lead Generator
Standard Bank Honey Crest: Best Staff Support
Standard Bank Honey Crest: Top Teller
Standard Bank Balfour Park: Top Lead Generator
Standard Bank Prestige South: Final Nominee Mark Of Excellence 2022
Timeline
Certificate - ACMP NQF Level 6
Henly Business School
04.2001 -
Prestige Banker
Standard Bank of South Africa
2018 - Current