Hi, I’m
Tiwonge Mhango
General Worker
Cape Town
Summary
Proactive and detail-oriented professional with experience at Auto Investments Cape Bakkie Centre Bellville, excelling in clerical support and customer follow-up. Demonstrated ability to manage documentation efficiently while multitasking in fast-paced environments. Achieved improved customer satisfaction through effective communication and maintenance services, showcasing strong problem-solving and interpersonal skills. Dedicated Clerk with 12 years of experience. Superb attention to detail and multitasking talents.
Overview
17
years of professional experience
25
years of post-secondary education
Work History
Auto Investments Cape Bakkie Centre BellvilleCape Town
Administrative Clerk
05.2010 - Current
Job overview
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate information.
Chana ParowCape Town
Vehicle Mechanic Assistant
04.2008 - 04.2010
Job overview
- Repaired broken or damaged brakes, suspension and other undercarriage issues in high-stress environments and with minimal tools.
- Prepared vehicles for rigorous treatment by monitoring fluid levels and performing preventive maintenance.
- Implemented environmentally friendly practices within workshop; reducing waste output, recycling materials, and utilizing eco-friendly products whenever possible.
- Improved customer satisfaction by providing timely and efficient maintenance services on various vehicle models.
- Reduced downtime for clients'' vehicles through consistent adherence to preventive maintenance schedules and quick problem resolutions.
- Increased workplace safety by conducting regular inspections of tools and equipment, maintaining a clean and organized environment.
- Repaired broken or damaged wheels, brakes, suspension and other undercarriage issues in high-stress environments and with minimal tools.
Education
Our Future Private Secondary School, Rumphi, Malawi
High School Diploma
01.2000 - 12.2024
Skills
Filing systems
Listening to music
I like listening to any kind of good music.
Timeline
Administrative Clerk
Auto Investments Cape Bakkie Centre Bellville
05.2010 - Current
Vehicle Mechanic Assistant
Chana Parow
04.2008 - 04.2010
Our Future Private Secondary School
High School Diploma
01.2000 - 12.2024
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