Tiisetso Seanokeng Lebepe
Summary
Detail-oriented Senior Administration Clerk with strengths in document control and stakeholder relations. Coordinates high-level meetings and manages sensitive information while ensuring compliance with data protection standards. Delivers quality assurance through meticulous oversight of project documentation and action plans.
Overview
20
20
years of professional experience
Work History
Senior Administration Clerk
South African Police Service (Explosives Section)
01.2016 - Current
- Provide management support Functions to Offices/Provinces
- Key liaison between the Explosives Section Head and internal/external stakeholders.
- Manage diary of the Section Head to prioritise appointments.
- Coordinate meetings, minutes, venues, agenda and travelling arrangements on behalf of the Section Head.
- Coordinated meetings for the Section Head with internal and external stakeholders to facilitate communication.
- Prepare documentation for meetings to ensure that the Section Head accomplishes their mandates and duties
- Manage action plans and tasking on behalf of the Section Head.
- Schedule meetings and make sure relevant role players are informed about meetings.
- Ensure quality control of documents prior submission to the Section Head.
- Ensured quality control of documents for all projects assigned to managers, enhancing accuracy and compliance.
- Filing of all submissions of agreed upon output, action plans and service rendered documents physical and electronically.
- Update all presentations and reports for internal and external purposes
- Submit claims of expenditure for the Section Head.
- Submit claims of expenditure for the Section Head and Provincial Managers.
- Draft Motivation letters and Information note for financial approval for official trips, procurements of Section Head refreshments.
- Procurement of Section Head refreshment quarterly.
- Coordinated travel and accommodation arrangements for the Section and Provincial Commanders with relevant agencies to facilitate smooth operations.
- Coordinate domestic and international travelling and accommodation arrangements with relevant agencies i.e sending invites, booking venues, catering and equipment’s required.
- Consolidating provincial weekly and monthly reports for Section Head
- Coordinate and update activities of the Section Head
- Consolidated provincial needs by creating a comprehensive demand plan.
- Handle sensitive information with the utmost care and secrecy.
- Maintained confidentiality of sensitive information to prevent data breaches.
- Facilitate submission of bid specifications for signature of the Divisional Commissioner: Forensic Services
- Reason for Leaving: More challenging opportunity
Administration Clerk (Customer service)
South African Police Service (Explosives Section)
11.2009 - 01.2016
- Liaised with stakeholders regarding permits, licences, and registrations, addressing explosive control-related enquiries from the public;
- Responded to general client enquiries to provide accurate information. and
- Receive request for service forms from clients;
- Management of registration of activities and clients' new applications;
- Verified and captured clients' new application forms while amending existing client information for fireworks registration and black powder;
- Sending clients' fingerprints for Clearance Certificate at the criminal record centre (CRC);
- Managed registration duties, including filing management, data capturing, distribution, and organisation of register files;
- Assisting at reception: control over incoming calls, fax, email communication and photocopy machine;
- Coordinating the incoming and outgoing documents of permits and licensing applications;
- Scheduled time off for officers to ensure adequate coverage.
- Supervise members' filing system during overtime.
- Reason for Leaving: Enhanced my skills development
Debtors Controller
ITP SA Human Resources Holdings
06.2008 - 10.2009
- Managed debtor accounts by tracking balances and ensuring timely payments.
- Reconciled debtors' book to ensure accuracy of financial statements;
- Coordinated debt write-offs to maintain accurate financial records;
- Created and maintained new debtors list for effective account management;
- Creating invoices on pastel system;
- Sending off the invoices to our branches to deliver to their clients;
- Attending queries from branches and clients;
- Schedule meetings with clients;
- Captured data accurately into the system for record-keeping.
- Filling and record keeping of stationery;
- Operated switchboard efficiently to direct calls and assist clients.
- Reason for Leaving: Permanent position occurred.
Customer Relations-Sales
Wellness Fitness Africa
08.2007 - 04.2008
- Provided customer relations/service through showroom, electronic, and telephone channels, delivering product information and support
- Handled sales transactions and customer interactions to ensure satisfaction and repeat business
- Followed up leads with prospective clients through telephone calls and emails, arranging appointments to drive sales opportunities
- Attending exhibitions to make sales and promote the products
- Demonstrating to customers of all products of WFA in the showroom
- Processed and sent product information and quotations via fax and email
- Assisting manager in preparing for the exhibitions
- Arranging meeting for Manager
- Attending queries from receptionist
- Issuing and record keeping of stationery
- Reason for Leaving: More challenging opportunity
Sales and Marketing Learnership
South African Breweries (SAB)
05.2006 - 05.2007
- Developed and implemented promotional plans to enhance customer engagement
- Promoted S.A.B's products to increase brand visibility
- Sell features and benefits to the customer
- Identify an ad-hoc promotional opportunity
- Recruited promoters for events
- Organise and book events equipment
- Supported market development representative with Tavernier's training permit workshop and marketing workshop logistics
- Ensuring that the stock for promotional material is available
- Monitor promotion process
- Submit promotion evaluations
- To apply TSP according to the SAB standard
- Capture prices as per sales logix system
- To complete call reports and submitting them
- Participated in team projects
- Conduct account reductions as per tsp
- Apply BTL to the trade
- Performed data entry tasks
- Reason for Leaving: Contract expired
Education
Grade 12 - Mathematics, Accounting, Economics, Business Economics, English, North Sotho
Pretoria College
Pretoria, GP12-2001
Bachelor of Business Administration - Project Management 101, Project Management 201, Project Management 301, Accounting, Business Communication, Economics, Economics I B, Information Management, Business Management, Leadership, Management, Business Law, Management III, Economics II A, Economics II B, Financial Management, Corporate Governance, Methodology
STADIO
Krugersdorp, GP01-2023
Skills
- Microsoft Office Suite
- Google Workspace
- Calendar Management
- Travel Management
- Information Management
- Financial Administration
- Budget Administration
- Critical Thinking
- Problem Solving
- Time Management
- Multitasking
- Project Management
- Discretion
- Confidentiality
- Stakeholder Relations
- Adaptability
- Document control
- Data protection
- Quality assurance
Languages
English
Proficient
C2
Afrikaans
Intermediate
B1
Setswana
Proficient
C2
Northern Sotho
Proficient
C2
References
- Brigadier PH Maswanganyi, South African Police Service (Explosives Section),
Direct Commander
0795203523, 0832293597,
MaswanganyiP@saps.gov.za
- Colonel V Yengwa, South African Police Service (Explosives Section),
Manager
0795295118
YengwaV@saps.gov.za
- Lieutenant Colonel MK Nyama, South African Police Service (Explosives Section),
Manager
0795202796
NyamaMK@saps.gov.za
Timeline
Senior Administration Clerk
South African Police Service (Explosives Section)
01.2016 - Current
Administration Clerk (Customer service)
South African Police Service (Explosives Section)
11.2009 - 01.2016
Debtors Controller
ITP SA Human Resources Holdings
06.2008 - 10.2009
Customer Relations-Sales
Wellness Fitness Africa
08.2007 - 04.2008
Sales and Marketing Learnership
South African Breweries (SAB)
05.2006 - 05.2007
Grade 12 - Mathematics, Accounting, Economics, Business Economics, English, North Sotho
Pretoria College
Bachelor of Business Administration - Project Management 101, Project Management 201, Project Management 301, Accounting, Business Communication, Economics, Economics I B, Information Management, Business Management, Leadership, Management, Business Law, Management III, Economics II A, Economics II B, Financial Management, Corporate Governance, Methodology
STADIO