KETLARENG ISAAC MONGWEGELWA
Senior Administration Clerk
Rustenburg ,NW
Summary
I am a highly organized Public Sector Administrative Professional with over 7 years of experience across the Department of Health and Department of Public Works and Roads. Holds a National Diploma in Management Assistant and an NQF Level 3 qualification in Records Management Systems in the Public Sector Organization . Proven track record in optimizing reception workflows, compiling complex monthly departmental statistics, and managing high-volume stakeholder communications. Expert in maintaining strict compliance with the National Archives and Records Service Act and public sector administration policies
Overview
9
9
years of professional experience
Work History
Senior Administration Clerk
Department of Health
10.2019 - Current
- Provide administrative duties to Dr's, OPM's and Nurses and ensure they have all relevant stationary to carry out their clinical duties
- Ensure access control to medical records and confidentiality of patient records is maintained
- Ordering of stock and other consumables for the whole facility
- Daily retrieval of patient’s records and opening of new files for patients.
- Register visits into head count register and HPRS (Health Patient Registration System).
- Monitor returned records and track outstanding records
- Operate facility switchboard, Ensure all calls are transferred to relevant people, update telephone directory and monitor telephone usage.
- Since March 2024 I was entrusted with team leader/Supervisor to do the following Duties:
- Allocate daily tasks and ensure smooth running of the facility reception and records room
- Draft leave plans and monthly rosters
- Ensure compliance to ideal clinic and Records Management Policies and Procedures
- Compile facility daily statistics and reports.
- Managed records for the Bojanala Sub-District to ensure accurate documentation.
Office Management
Department of Public Works and Roads
07.2017 - 01.2019
- Provide administrative and secretarial support to the office of the Deputy Director and ensure effective functioning of Senior Managers office.
- Compile and submit subsistence and transport claims
- Organizing, Scheduling, and preparing regular meetings and workshops
- Attend meetings and compose official minutes
- Manage high volume of incoming and outgoing telephone calls
- Tracking, photocopying, faxing and filing of important documents
- Prepare presentations using Microsoft PowerPoint
- Managing domestic logistical arrangements including (transport and accommodation)
- Managing Deputy Director’s appointments and engagement
- Keep the office in order by managing all incoming and outgoing correspondence
- Procure refreshment, ordering stationery and scheduling appointments
- Compile Roads monthly report as per the Departmental Operational Plan
- Liaise with internal and external stakeholders
- District: Ngaka Modiri Molema District
- Reason for leaving - experiential training completed
Education
National Diploma - Management Assistant
Taletso TVET College
01-2019
NQF Level 3 - Records Management Systems in the Public Sector Organisation
Kgakagolo Institute
01-2022
National Senior Certificate - undefined
Motswedi High School
01-2013
Skills
7 years of experience in Secretariat and Administrative environment
Knowledge of Office Administration systems, Policies and Procedures
Knowledge of Records Management policies and Filing systems
Computer literate with knowledge of the full MS Office suite
Ability to liaise with internal and external stakeholders with excellent verbal and written communication skills
Knowledge and experience in document tracking, Arranging conferences, meetings and logistics
Good telephone etiquette
More than 5 years of driving experience with Code 10 license
Timeline
Senior Administration Clerk
Department of Health
10.2019 - Current
Office Management
Department of Public Works and Roads
07.2017 - 01.2019
National Senior Certificate - undefined
Motswedi High School
NQF Level 3 - Records Management Systems in the Public Sector Organisation
Kgakagolo Institute
National Diploma - Management Assistant
Taletso TVET College