Work Type
Full TimeLocation Preference
RemoteOn-SiteLocation: Pretoria, GPUAE
Open to relocation: Yes
Tiago Lagoa
Retail Manger
Pretoria,Pretoria East
Work Preference
Summary
Results-oriented Sales Manager experienced in driving sales growth and fostering lasting client relationships. Achieved consistent revenue growth through strategic planning, team leadership, and effective communication. Committed to enhancing customer satisfaction and streamlining sales operations to maximize profits.
Overview
1
1
Language
6
6
years of professional experience
Work History
Sales Manager
Bella Vista Green Grocer
04.2021 - Current
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Coached sales associates on product knowledge, upselling, and compliant checkout procedures.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Implemented a comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer concerns quickly to preserve service quality and repeat business.
- Developed comprehensive product knowledge, enabling tailored solutions for clients' specific needs.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Directed daily sales operations to maintain consistent store performance and customer service.
- Monitored inventory levels to support fresh stock availability and reduce out-of-stock conditions.
- Implemented a comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
- Built relationships with customers and the community to establish long-term business growth.
- Developed a nurturing work environment for employees, leading to increased satisfaction and retention rates.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Trained and guided team members to maintain high productivity and performance metrics.
- Implemented quality control procedures to reduce defects and improve consistency across product lines.
Education
High School Diploma -
Hatfield Christian School
Pretoria, South Africa 04.2001 -
Skills
Sales strategy development
Account management
Product knowledge
Sales team training
Performance management
Staff management
Goal setting
Motivational skills
Team morale enhancement
Relationship building
Digital marketing strategies
Additional Information
I am a fast leaner willing to learn new enviroemnts and softwares to achive the business goals and sale targets
i am very custmer driveren
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Manager
Bella Vista Green Grocer
04.2021 - Current
High School Diploma -
Hatfield Christian School
04.2001 -