Thulisiwe Magadla
Administrator
Cape Town
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2025
2025
years of professional experience
2028
2028
years of post-secondary education
Work History
Administrator
CPUT
01.2023 - Current
- Planning and coordinating the department meetings
- Managing and coordinating administrative aspects of the department to ensure efficient functioning
- Providing procedural advice and guidance during meetings to ensure protocol is adhered to
- Ensuring that resolutions taken at meetings are communicated and followed through according to protocol
- Distributing Action Memoranda/Progress Reports to ensure that actions decided upon in meetings are followed through according to delegated authority levels
- Contributing to establishment of an efficient communications network to facilitate operations
- Managing and protecting data
Customer service agent
British Airways
1 2013 - 1 2022
- Checking passengers in and issuing boarding passes
- Being a trusted ambassador and having a friendly face for the British Airways brand
- Guide passengers through check-in, departure and boarding
- Ensuring that the whole travelling experience is simple and hassle free check-in to boarding
- Treat passengers as individuals and make them feel special
- Adding little personal touches along the way and always ready to answer questions and handle problems
- Going an extra mile in solving issues before they result into problems
- Stepping in when noticing that someone needs extra help
- Servicing passengers on board the aircraft
Reservationist
Albatross Guest House
01.2010 - 01.2011
- Booking, invoicing and confirmations of guests services
Education
Advanced diploma - Business Management
MANCOSA
National diploma - tourism management
Cape Peninsula University of Technology
01.2009 - 01.2013
National Senior Certificate - Matric
Thandokhulu High School
Cabin crew licence - undefined
Comair ltd
Skills
Well spoken
Alternativenumber
0730652892
References
- British Airways, HR, Cape Town, 0219369011
- Albatross Guest House, Bookings and reservations, 0214347624
- Cape Peninsula University of Technology, Public administration and governance, Mr Mbuso Tshaka, 0637069509
Timeline
Administrator
CPUT
01.2023 - Current
Reservationist
Albatross Guest House
01.2010 - 01.2011
National diploma - tourism management
Cape Peninsula University of Technology
01.2009 - 01.2013
National Senior Certificate - Matric
Thandokhulu High School
Cabin crew licence - undefined
Comair ltd
Customer service agent
British Airways
1 2013 - 1 2022
Advanced diploma - Business Management
MANCOSA
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