Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
As a VIP Host I consistently had to deliver top-tier service to high-profile clients and enhancing their experiences through personalized interactions. Proven ability to adapt to dynamic environments and work collaboratively with team members to achieve seamless operations. I am reliable and flexible, with a strong focus on client satisfaction and effective communication.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Administrator
Helderberg Product Solutions
04.2025 - Current
At Helderberg Product Solutions I'm responsible for selling our company's products and services. Handling calls, emails , maintaining organizing files and ensure record keeping of important documents. I manage various financial tasks including invoicing and payments.
VIP HOST
Tsogosun
04.2015 - 03.2025
I was responsible for tending to the needs of the company's very important clients. My role included building customer loyalty and good will on behalf of the company; and ultimately my duties helped the organization to increase revenue generation. I was responsible for handling event coordination, queries and complaints and performing administrative duties.
SLOTS HOST
Tsogosun
12.2014 - 03.2015
Part of my duties was to assist guests on the gaming floor by tending to their needs when a machine glitch, to distribute winnings when necessary and handle complaints from unhappy customers.
HEAD WAITER
Tsogosun
04.2014 - 12.2014
I was responsible for training junior staff, evaluating customer satisfaction, promoting special menu items, monitoring waiters, assigning tasks, and solving customer complaints.