Summary
Overview
Work History
Education
Skills
References
Interests
Timeline
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Thulani Mathebula

Thulani Mathebula

System Support Engineer
Meredale,GP

Summary

Technical support and systems engineer with extensive experience in network monitoring, troubleshooting, and customer service. Skilled in installation, configuration, and maintenance of network infrastructure. Proficient in various protocols and network management systems. Adept at resolving complex technical issues and improving system performance.

Overview

2
2
years of professional experience
4
4
Languages

Work History

System Support Engineer

EnSight Technologies
02.2024 - Current
  • Performed monthly tracking of operational efficiency
  • Provided desktop support for end user equipment
  • Monitored switches and servers
  • Diagnosed and resolved hardware/software incidents
  • Performed site monitoring and audits
  • Maintained licence compliance
  • Reviewed real time and historical video footage to ensure accuracy

Virtual Support & Installation Technician

Kiron Interactive
08.2023 - Current
  • Monitored switches and servers for availability
  • Provided first-line support for phones and softphones
  • Supported servers, networks, desktops, laptops
  • Designed, implemented, and managed new installations
  • Investigated and resolved customer issues
  • Participated in internal and customer-facing calls

Education

Bachelor of Science - Information Technology

Richfield Graduate Institute of Technology
Johannesburg, South Africa
01-2025

Google Cloud Computing Engineering - Cloud

Pluralsight
Pluralsight
04.2001 -

Android Developer - Android Developer

ADELA
ADELA
04.2001 -

National Certificate - Information And Computer Systems

Gijima Training Center
Midrand, South Africa
04.2001 -

National Certificate - Network And System Administration

Central Johannesburg College
01.2015

Matric -

Jim Chavin High School
Malamulele, South Africa
01.2012

Skills

Soft Skills: Problem-Solving, Attention to Detail, Communication, Adaptability, Project Management

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References

Available upon request

Interests

Web Development, Cybersecurity, Data Science & Analytics

Timeline

System Support Engineer

EnSight Technologies
02.2024 - Current

Virtual Support & Installation Technician

Kiron Interactive
08.2023 - Current

Google Cloud Computing Engineering - Cloud

Pluralsight
04.2001 -

Android Developer - Android Developer

ADELA
04.2001 -

National Certificate - Information And Computer Systems

Gijima Training Center
04.2001 -

Bachelor of Science - Information Technology

Richfield Graduate Institute of Technology

National Certificate - Network And System Administration

Central Johannesburg College

Matric -

Jim Chavin High School
Thulani MathebulaSystem Support Engineer