Miles Mamuremi

As a skilled System Support Engineer, I possess a wide range of technical expertise in managing and maintaining IT infrastructure and communication systems. I am experienced in installing and managing Linux operating systems such as Ubuntu, Debian, and CentOS, and have a strong working knowledge of virtualization using VMware ESXi.

In my previous roles, I have demonstrated my ability to manage and maintain email security using SolarWinds Mail Assure, providing effective protection against spam, viruses, and other email threats. I have also provided technical support for SPLYNX Radius Server, ensuring smooth operation and providing user support as needed. Additionally, I have experience in installing and configuring ManageEngine ServiceDesk Plus, an IT service management software that streamlines service requests, incidents, and problem handling.

In addition to my technical skills, I am adept at network connectivity monitoring using PRTG, resolving network issues, configuring Wi-Fi access points, and providing helpdesk support. I have also managed email servers such as Zimbra and cPanel.

Overall, my diverse set of skills and proven track record make me a valuable asset to any organization seeking a System Support Engineer who is committed to ensuring the efficient and effective operation of IT infrastructure and communication systems.

• As a check-in agent at SA Express, my primary duties were to ensure a smooth and efficient check-in process for departing passengers. This involved greeting passengers, verifying identification, issuing boarding passes, checking baggage, assisting with special requests, making announcements, and resolving issues. I took pride in providing excellent customer service, maintaining accurate records, and collaborating with airport and airline staff to ensure a positive experience for all SA Express passengers.