Thokozile Masina
Language Consultant And English Teacher
Johannesburg
Summary
Accomplished Language Consultant at EDUCATION FIRST, adept in translation expertise and e-learning design, significantly enhanced client learning outcomes. Leveraged leadership qualities and social media management skills at COLUMBA LEADERSHIP to boost brand engagement. Proven track record in content creation and educational assistance, consistently achieving superior client and student support.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
Work History
Language Consultant
EDUCATION FIRST
07.2023 - Current
- Delivered 20-45 minute online lessons with international students.
- Evaluated educational materials for relevance and effectiveness in meeting clients' unique learning objectives, ensuring optimal results from each session.
- Utilized advanced teaching methodologies in tutoring sessions to optimize client learning experiences and outcomes.
- Enhanced client satisfaction by providing tailored language consultation services based on their specific needs.
- Provided constructive feedback on clients' written and spoken work, refining their linguistic accuracy and fluency.
- Delivered comprehensive reports detailing client achievements, areas of growth, and suggestions for continued development ensuring clarity and understanding of results achieved during language consultation.
Social Media Manager
COLUMBA LEADERSHIP
06.2021 - 12.2022
- Increased customer engagement through social media.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Increased brand awareness by developing and implementing effective social media strategies.
Education Assistant
LUFHERENG PRIMARY SCHOOL
06.2020 - 06.2021
- Took attendance, graded assignments, and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Offered after-school tutoring sessions for struggling students, leading to improved grades and increased understanding of material.
- Supported teachers in maintaining safe learning environment by monitoring student behavior during class transitions and extracurricular activities.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Developed strong relationships with parents through regular communication, resulting in better support for students both at home and school.
Sales and Marketing Intern
COLUMBA LEADERSHIP
10.2019 - 05.2020
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Strengthened client relationships through regular communication and follow-ups, leading to repeat business.
- Conducted market research to identify potential clients and developed tailored sales strategies.
- Contacted prospective customers through phone calls and emails to develop business.
Education
Postgraduate Certificate in Education - Education
UNIVERSITY OF JOHANNESBURG
Johannesburg, South Africa 02.2022 - 12.2022
Bachelor of Arts - Language Interpretation And Translation
UNIVERSITY OF JOHANNESBURG
Johannesburg, South Africa 02.2014 - 03.2020
Higher National Certificate - Logistics Management
WITS DIGITAL SCHOOL
Johannesburg, South Africa 09.2019 - 09.2020
Skills
Languages
English
Bilingual or Proficient (C2)
Isizulu
Bilingual or Proficient (C2)
Sesotho
Advanced (C1)
Setswana
Advanced (C1)
REFERENCES
CASSIUS DAVIDS
MANAGER
EDUCATION FIRST
EMAIL: cassius.davids@ef.com
DONNA MCCARTNEY
HUMAN RESOURCES MANAGER
COLUMBA LEADERSHIP
TELEPHONE: 0114405790
PERCY MOLEFI
VICE PRINCIPAL
LUFHERENG PRIMARY/ DEPARTMENT OF EDUCATION
CELLPHONE: 0822160758
Timeline
Language Consultant
EDUCATION FIRST
07.2023 - Current
Postgraduate Certificate in Education - Education
UNIVERSITY OF JOHANNESBURG
02.2022 - 12.2022
Social Media Manager
COLUMBA LEADERSHIP
06.2021 - 12.2022
Education Assistant
LUFHERENG PRIMARY SCHOOL
06.2020 - 06.2021
Sales and Marketing Intern
COLUMBA LEADERSHIP
10.2019 - 05.2020
Higher National Certificate - Logistics Management
WITS DIGITAL SCHOOL
09.2019 - 09.2020
Bachelor of Arts - Language Interpretation And Translation
UNIVERSITY OF JOHANNESBURG
02.2014 - 03.2020
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