Travelling
Thobekile Sikhakhane
Sales Management
Johannesburg,GP
Summary
Dynamic Sales Manager and Visual Merchandiser with a proven track record at Intandokazy Exclusive Designs and Quiteria & George. Excelled in client relationship management and sales planning, boosting sales through innovative strategies and exceptional customer service. Skilled in merchandising plan creation and brand marketing, consistently achieving client satisfaction and driving revenue growth.
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Personable and driven with natural ability to build relationships and motivate teams. Possesses deep understanding of consumer behavior and market trends, complemented by strong skills in negotiation and strategic planning. Committed to driving sales growth and achieving impactful business results.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Sales Manager
Intandokazy Exclusive Designs
02.2022 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Visual Merchandiser
Quiteria & George
01.2018 - 11.2021
- Worked with store managers to implement new displays, promotions and store layout changes.
- Monitored and replenished display inventory and restructured according to available stock.
- Managed installation of visual merchandising displays, urging team to with speed and accuracy.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
- Conducted regular competitor analysis, staying informed of industry trends and adjusting visual merchandising strategy as needed to maintain a competitive edge.
- Designed eye-catching endcap displays to highlight featured products or clearance items, driving additional sales opportunities throughout the store.
Education
National Diploma in Fashion - Fashion Design
Vaal University of Technology
Vereeniging, South Africa02-2018
High School Diploma -
Ziphakamiseni High School
Newcastle, South Africa01-2012
Skills
Sales planning
Client relationship management
Sales reporting
Staff management
Merchandising plan creation
Customer experience
Product knowledge
Customer service
Brand marketing
Product placement
Creative vision
Brand presentations
Team building
Clear communication
Additional Information
Hobbies:
* Reading
* Sports
* Group activities
* Community involvement
Interests
Social Interaction
Novels
Reading
Some of the best reasons why I love reading is because:
*Vocabulary expansion
* Creativity boosts
* Improves Memory
* Reduces stress levels
* Brain exercise
* Increases knowledge
Timeline
Sales Manager
Intandokazy Exclusive Designs
02.2022 - Current
Visual Merchandiser
Quiteria & George
01.2018 - 11.2021
National Diploma in Fashion - Fashion Design
Vaal University of Technology
High School Diploma -
Ziphakamiseni High School