Theo Dyantyisi
Supervisor
Stutterheim
Summary
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
16
16
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Debt Collector/Supervisor
Peeteenee Finance
02.2022 - Current
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Maintained consistently high success rate of collecting on overdue accounts.
- Provided excellent customer service during difficult conversations, empathizing with debtors while remaining firm on repayment expectations.
- Negotiated payment plans with customers to prevent accounts from entering collections.
Security Officer
Tss Security
04.2010 - 09.2013
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
No Degree - Xhosa,English,Accounting,Mathematics&Life Orintati
Lukhozi High School
Zihlahleni Location 04.2001 -
Skills
Staff management
Operations management
Process improvement
Strategic planning
Access systems and patrol
Emergency response
Certification
Security
Timeline
Debt Collector/Supervisor
Peeteenee Finance
02.2022 - Current
Security Officer
Tss Security
04.2010 - 09.2013
No Degree - Xhosa,English,Accounting,Mathematics&Life Orintati
Lukhozi High School
04.2001 -