MS Office basic
Thenjiwe Madonsela
School Leaver - With Exprience
Evaton
Summary
Dynamic Sales Agent with a proven track record at Krave SA, excelling in consultative selling and customer assistance. Enhanced client satisfaction through tailored solutions and strong relationship-building, resulting in increased referral rates. Skilled in cold calling and adaptable to change, I thrive in fast-paced environments while delivering exceptional service.
Overview
3
3
years of professional experience
1
1
Certification
3
3
Languages
Work History
Sales Agent
Krave SA
02.2022 - 07.2025
- Selling food products , offering solutions to busy families that need ready- meal alternatives at affordable prices
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Assisted call-in customers with questions and orders.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
High School Diploma -
Jordan Secondary School
Evaton, South Africa 04.2001 -
Skills
Paperwork processing
Customer assistance
Cold calling
Social media marketing
Networking
Objection handling
Sales training
Making offers
Consultative selling
Upselling strategies
Technical support
Sales strategy development
Adaptability to change
Accomplishments
- Achieved weekly target by completing sales with accuracy and efficiency.
- By completing target of selling 3 specials a week with accuracy and efficiency.
- Exceeding targets by signing up additional clients
- Collaborated with team 5 in the development of Krave Ready Meal concepts.
- Used Microsoft Excel to record inventory tracking and sales
Software
Certification
Matric
Interests
Sales
Working in a team
Study further-teaching
Increase my potential in sales growth
Timeline
Matric
11-2023
Sales Agent
Krave SA
02.2022 - 07.2025
High School Diploma -
Jordan Secondary School
04.2001 -
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