Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
· liaised between external Sales Representatives and suppliers to promote new product into the market.
· Submitted quotations to research and diagnostic Clients.
· Followed up on Clients’ orders and quotes to help grow the company sales
· Provided technical support and troubleshooting for Clients when the product was not performing according to specifications.
· Built good Client relations by offering new products in the market of biotechnology and molecular biology research.
· collaborated with other departments to Assist with compiling marketing material, tracking samples and price list rendering.