Thembelihle Mthethwa
Clinical Pharmacist Assistant And Production
Vlakfontein
Summary
Professional with strong foundation in pharmaceutical,clinical trials and hospital practices, adept at managing medication inventory, assisting with patient inquiries, and supporting pharmacists in dispensing medication. Skilled in maintaining precise records, ensuring compliance with healthcare regulations, and providing exceptional customer service. Known for flexibility, teamwork, and consistently delivering reliable results in dynamic environments. Proficient in pharmaceutical software and committed to patient safety and care.
Overview
15
15
years of professional experience
2076
2076
years of post-secondary education
Work History
Pharmacist Assistant
Ezintsha Clinical Trial Research
11.2023 - 01.2025
- Receiving of new stock, Capturing of new stock into the system as per SOP
- Receiving of participant script and processing them in the system
- Dispense IP and Conmeds as per Doctor's order
- Processing script on EDC and sponsor's system Medidata as per study protocol
- Label medication for verification by Pharmacist
- Working as unblinded pharmacist as per study protocol
- Preparing of injections as per unblinded site SOP and sponsor
- Complete the Drug accountability Logs
- Upload all relevant documents into the sponsor system
- Attending to queries with the schedule time frames
- Document the min/max temperature control daily and monitoring the continuous monitoring system for relevant information and file the documents
- Store medication according to storage requirements
- Manage expired stock and dispose according to SOP
- Prepare monthly report when required
- Schedule participant next visit dates as per visit window
- QC of all pharmacy study files on a weekly basis
- Educate participants about the study medication and provide counseling where necessary
- Counted and labeled prescriptions with correct item and quantity.
- Maintained a clean and organized work environment, adhering to strict hygiene protocols for optimal patient care.
- Provided excellent customer service during high volume periods, effectively managing multiple tasks simultaneously.
- Operated cash register and performed front counter tasks to facilitate daily operations.
Study Coordinator/Pharmacist Assistant
Clinical Research Lenasia
02.2023 - 07.2023
- Compile of site files
- Receipt the IP into the system as per sponsor protocol
- Liaise with the CRA regarding any temperature excursions and submitting the correct documentation as per protocol
- Contributed to successful grant applications by assisting with proposal preparation, submission, and follow-up activities.
- Improved data accuracy by implementing rigorous quality control measures during data collection and entry processes.
- Ensured regulatory compliance by meticulously maintaining documentation for study activities.
- Enhanced interdisciplinary collaboration among researchers by organizing regular team meetings and progress updates.
- Optimized resource allocation for the research project, effectively managing budgets and personnel requirements.
- Provided comprehensive training to new staff members, ensuring seamless integration into existing workflows while maintaining high-quality work standards.
- Maintained up-to-date knowledge of industry best practices, regulations, and advancements in clinical research coordination methodologies.
- Strengthened relationships with external partners such as clinical sites and vendors through effective communication channels and consistent follow-through on commitments.
- Enhanced patient satisfaction by efficiently coordinating and managing study schedules.
- Supported participant retention efforts by designing engaging materials that highlighted the benefits of continued involvement in the study.
- Contributed to a positive work environment by fostering open communication, teamwork, and professional development opportunities for staff members.
- Promoted a culture of continuous improvement within the research team through constructive feedback on study processes and outcomes.
- Facilitated timely enrollment of participants through targeted recruitment strategies.
- Collected data and followed research protocols, operations manuals, and case report form requirements.
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
- Monitored patient safety throughout clinical trials and reported any adverse events.
- Collaborated with clinical staff and other healthcare professionals to support clinical trial data accuracy.
- Maintained compliance with protocols covering patient care and clinical trial operations.
- Managed patient recruitment, informed consent process and data entry to support trial objectives.
- Followed informed consent processes and maintained records.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Participated in initiation visits and investigator meetings, implementing trials following study timelines and budgets.
- Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
- Maintained accurate and up-to-date case report forms and source documents for traceability.
- Gathered, processed, and shipped lab specimens.
- Coordinated and monitored clinical trial activities to support timely and accurate completion of studies.
- Complied with research protocols by providing ongoing quality control audits.
Pharmacist Assistant
Ezintsha Clinical Trial Research
06.2022 - 12.2022
- Managing dead stock within the pharmacy
- Receiving of new stock, Capturing of new stock into the system as per SOP
- Receiving of participant script and processing them in the system
- Dispense IP and Conmeds as per Doctor's order
- Processing script on EDC and sponsor's system Medidata as per study protocol
- Label medication for verification by Pharmacist
- Working as unblinded pharmacist as per study protocol
- Preparing of injections as per unblinded site SOP and sponsor
- Complete the Drug accountability Logs
- 06 Month contract
COVID-19 Support Specialist
Netcare Milpark Vaccination Site
06.2021 - 01.2022
- Compounding of covid -19 vials as per protocol
- Working on both J&J and Pfizer vials
- Prepare syringes for the vaccinators
- Assisting with administrative work and compiling of statistics
- Educated the public on vaccine availability and administration logistics, increasing vaccination rates within targeted communities.
- Implemented new protocols within facilities for proper disinfection procedures, mitigating potential virus transmission risks.
- Assisted in data collection and analysis, identifying trends in infection rates for informed decision-making processes.
Pharmacy Stock Controller
Netcare Linksfield Pharmacy
12.2009 - 02.2020
- Controlling of Inventory
- Procuring of stock from relevant suppliers as SOP
- Generate Purchase orders
- Conduct MRP and replenish all the wards with stock
- Liase with company representatives regarding out of stock
- Capturing of invoices from suppliers
- Conduct weekly counts and generate stock take books
- Capturing of stock take and investigate the variance report
- Managing of consignments as per SOP
- Managing pharmacy store clerks
Education
Clinical Research Coordinator Course -
Academic Advance
32 Princess Of Wale Parktown WitsICH GCP - Clinical Research
Task Academy
Cape Town, South AfricaICH GCP -
Academic Advance
32 Princess Of Wales Parktown WitsNo Degree - Health Services Administration
S Buys Academy
Carletonville, South Africa 04.2001 - 01.2021
Principles of Production and Inventory Management -
SAPIC
Sandton, South AfricaNo Degree - Quality Management System
Health Science Academy (HSA)
The Willows, Pretoria 04.2001 -
No Degree -
MH Joosub Technical Secondary School
Lenasia, South Africa 04.2001 -
Skills
Proficient in microsoft office suite
Communication Skills
Medication dispensing
Document filing
Problem-solving skills
Data Management
Attention to detail and accuracy
Record preparation
Patient counseling
Drug inventory control
Workflow optimization
Aseptic techniques
Resolving customer issues
Pharmacy operations
Quality assurance and control
Supporting pharmacy operations
Order documentation
Regulatory compliance
Resolving complaints
Customer relationship management
Team player
Filing documents
Answering customer questions
Operational Systems
- SAP system
- Unisolve
- Orderwise
- Surgicom
- Propharm
- Redcap system
- CareOn
- Medidata
- Florence
- 4G systems
Reading
I am deeply passionate about self-development as I believe continuous learning unlocks new opportunities.
Timeline
Pharmacist Assistant
Ezintsha Clinical Trial Research
11.2023 - 01.2025
Study Coordinator/Pharmacist Assistant
Clinical Research Lenasia
02.2023 - 07.2023
Pharmacist Assistant
Ezintsha Clinical Trial Research
06.2022 - 12.2022
COVID-19 Support Specialist
Netcare Milpark Vaccination Site
06.2021 - 01.2022
Pharmacy Stock Controller
Netcare Linksfield Pharmacy
12.2009 - 02.2020
No Degree - Health Services Administration
S Buys Academy
04.2001 - 01.2021
No Degree - Quality Management System
Health Science Academy (HSA)
04.2001 -
No Degree -
MH Joosub Technical Secondary School
04.2001 -
Clinical Research Coordinator Course -
Academic Advance
ICH GCP - Clinical Research
Task Academy
ICH GCP -
Academic Advance
Principles of Production and Inventory Management -
SAPIC
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