Thembekile Jeanette Kwintshi
Primary School Teacher
Centurion
Summary
Results-driven professional with 3+ years of experience in administration, sales, and education. Proven track record in delivering exceptional customer service, effective communication, and efficient organizational management. Currently completing the ALX Visual Assistant program, I'm excited to leverage my skills in a dynamic and supportive role.
Overview
9
9
years of professional experience
2014
2014
years of post-secondary education
2
2
Certifications
Work History
Primary School Teacher
Dreamlight Learning Institution
04.2024 - Current
- Maintained positive and professional classroom environment throughout school year.
- Met with parents to review Individualized Education Plans for at-risk students.
- Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
- Provided individualized support to struggling students through targeted interventions, resulting in improved academic performance.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Developed positive rapport with students of various and diverse backgrounds
Sales Representative
Ikusasalethu Projects And Training
01.2022 - 03.2023
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Provided feedback from customers to product development team, influencing future product enhancements.
- Implemented CRM tools to track customer interactions and sales progress.
- Utilized social media platforms to engage with potential customers and build brand awareness.
Reception
Makoya Adhesive
10.2021 - 05.2022
- Doing cold calls to sell our products
- Managing invoices manual and technically
- Resolving employee grievance/reporting issues to Director
- Conducted cold calls to potential clients
- Responded to emails and messages
- Managed invoices manually and digitally
- Assisted with social media advertising and content creation
- Created and maintained employee documents (e.g., leave forms, contracts)
- Filed and organized employee record
Sales Representative / Merchandiser
Blue Hills Build It
05.2016 - 01.2019
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Education
National Diploma - Human Resources Management & practices
Academy of York
Randburg Gauteng Grade 12 - Matric
Sosebenza Senior Secondary School
Eastern Cape 12.2013
Certificate - Virtual Assistant
ALX Africa
ALX Online Program Certificate - Teaching English As A Foreign Language (120hrs)
Teacher Record
Online 06.2023
Skills
Differentiated instruction
Behavioral improvements
Activity Planning
Student counseling
Child development
Problem-Solving
Excellent Communication
Decision-Making
Teamwork and Collaboration
Organization and Time Management
Planning and Coordination
Flexible and Adaptable
Self-Motivated
Active Listening
Teambuilding
Multitasking Abilities
Written Communication
Critical Thinking
Software Proficiency
Data Entry
Dependable and Responsible
Attention to Detail
Analytical and Critical Thinking
Good Telephone Etiquette
Classroom management
Tertiaryeducationalqualifications
- Academy of York, National Diploma Human Resources Management & practices inprogress.
Othersoftskills
- Administrative Support
- Scheduling
- Email Management
- Data Entry
- Customer Service
- Communication
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Google Suite (Docs, Sheets, Slides, Gmail)
- Social Media Management
- Virtual Collaboration
Firstnames
Thembekile Jeanette
References
- Dreamlight learning institution , Ma'am Zikhali :068 480 1087
- Manager Bluehills Build It Thozama : 064 683 9701: 0113181550
- Bluehills Build It Whelhem : 072 896 1738 : 0113181550
- Thabiso Mkase Director Makoya Adhesive 0823811936 or 0100231758,
- Ikusasalethu Projects And Training Vuyo Ntloko :0119246058
Personal Information
- ID Number: 910719 0423 081
- Date of Birth: 07/19/91
- Gender: Female
- Nationality: South African
- Driving License: Learners
- Religion: Christian
Certification
Teacher Record certificate
Timeline
ALX Virtual Assistant
11-2024
Primary School Teacher
Dreamlight Learning Institution
04.2024 - Current
Teacher Record certificate
06-2023
Sales Representative
Ikusasalethu Projects And Training
01.2022 - 03.2023
Reception
Makoya Adhesive
10.2021 - 05.2022
Sales Representative / Merchandiser
Blue Hills Build It
05.2016 - 01.2019
National Diploma - Human Resources Management & practices
Academy of York
Grade 12 - Matric
Sosebenza Senior Secondary School
Certificate - Virtual Assistant
ALX Africa
Certificate - Teaching English As A Foreign Language (120hrs)
Teacher Record