Overview
Work History
Education
Skills
Accomplishments
Refrence
Date of Birth/ Gender
Timeline
Generic

Thembani Queeneth

Qibi
4379 Mbethe Street Ackerville Emalahleni ,Mpumalanga

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Debt Collector

Vericred Collections
Emalahleni
08.2018 - 07.2020
  • Used scripted conversation prompts to convey current account information and obtain payments.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Used skip tracing and other techniques to locate debtors.
  • Achieved performance goals on consistent basis.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Trained new team members on scripts, company services and collection strategies.
  • Advised customers of alternative actions and strategies for debt repayment.
  • Entered client details and notes into system for interdepartmental access and review.
  • Listened to customers and negotiated solutions that met creditor and debtor needs.
  • Worked with customer to create debt repayment plan based on current financial condition.

Financial Advisor

Sanlam Sky
Emalahleni
02.2016 - 08.2017
  • Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
  • Met with clients to discuss assets, expenses and long-term and short-term investment goals to devise personalized financial plans.
  • Facilitated new client onboarding process and investment account setup.
  • Performed due diligence and valuation processes.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.

Education

NQF Level 4 - Office Administration

Nkangala TVET College
Emalahleni
01.2007 - 12.2009

Grade 10 -

Reynopark Hoerskool
Emalahleni
01.2005 - 12.2005

Skills

    Creativity

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Accomplishments

Appointed as SHE Representative

Top Debit Order

Best Productive Financial Advisor

Refrence

Carol Maseko- 072 692 3306 Supervisor @ Vericred Collection

Hluphe Skosana- 082 455 1163 Branch Manger@ Sanlam Sky

Date of Birth/ Gender

1990 -02 -08 / Female

Timeline

Debt Collector

Vericred Collections
08.2018 - 07.2020

Financial Advisor

Sanlam Sky
02.2016 - 08.2017

NQF Level 4 - Office Administration

Nkangala TVET College
01.2007 - 12.2009

Grade 10 -

Reynopark Hoerskool
01.2005 - 12.2005

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