Overview
Work History
Education
Skills
Accomplishments
Refrence
Date of Birth/ Gender
Timeline
Generic

Thembani Queeneth

Qibi
4379 Mbethe Street Ackerville Emalahleni ,Mpumalanga

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Debt Collector

Vericred Collections
Emalahleni
08.2018 - 07.2020
  • Used scripted conversation prompts to convey current account information and obtain payments.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Used skip tracing and other techniques to locate debtors.
  • Achieved performance goals on consistent basis.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Trained new team members on scripts, company services and collection strategies.
  • Advised customers of alternative actions and strategies for debt repayment.
  • Entered client details and notes into system for interdepartmental access and review.
  • Listened to customers and negotiated solutions that met creditor and debtor needs.
  • Worked with customer to create debt repayment plan based on current financial condition.

Financial Advisor

Sanlam Sky
Emalahleni
02.2016 - 08.2017
  • Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
  • Met with clients to discuss assets, expenses and long-term and short-term investment goals to devise personalized financial plans.
  • Facilitated new client onboarding process and investment account setup.
  • Performed due diligence and valuation processes.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.

Education

NQF Level 4 - Office Administration

Nkangala TVET College
Emalahleni
01.2007 - 12.2009

Grade 10 -

Reynopark Hoerskool
Emalahleni
01.2005 - 12.2005

Skills

    Creativity

Interpersonal Skills

Customer Service

Telephone Etiquette

Communication

Critic Thinker

Teamworker

Active Listener

Call center experience

Administration skills

Computer Literate

Drivers License C1

Accomplishments

Appointed as SHE Representative

Top Debit Order

Best Productive Financial Advisor

Refrence

Carol Maseko- 072 692 3306 Supervisor @ Vericred Collection

Hluphe Skosana- 082 455 1163 Branch Manger@ Sanlam Sky

Date of Birth/ Gender

1990 -02 -08 / Female

Timeline

Debt Collector

Vericred Collections
08.2018 - 07.2020

Financial Advisor

Sanlam Sky
02.2016 - 08.2017

NQF Level 4 - Office Administration

Nkangala TVET College
01.2007 - 12.2009

Grade 10 -

Reynopark Hoerskool
01.2005 - 12.2005
Thembani QueenethQibi