Microsoft office
Thembakazi Kheswa
Consumer Operations
Johannesburg, Emdeni Ext
Summary
Experienced customer service associate with a background in call-center environments. Previous roles include sales consultant for O'keffee and Swartz and Bytes people's Solutions, where I successfully sold insurance to FNB clients, meeting and exceeding sales targets. Recognized as a top performer during my time as a lead warmer at HTN Attorneys, earning four certificates of achievement. Currently employed as a consumer operator at Transunion, one of the top bureaus. Additionally, I bring HR skills from my BComHR studies. Proficient in MS Word and MS Excel. Please refer to the accompanying resume for a comprehensive overview of qualifications and education.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Consumer Operations Support
Transunion
11.2023 - Current
- At Transunion, I help international companies that are facing cyber attacks
- We offer their client with protection from identity theft
Lead generator
HTN Attorneys
01.2022 - 09.2022
- My duties at HTN Attorneys is to create interest to clients about the products that I’m offering then transfer the call to the sales team so that they can seal the deal
- I have a monthly target and a basic of R4 200 plus commission
Sales agent
Bytes People Solutions
07.2017 - 05.2019
- At Bytes, I was trained on sales
- I dealt with FNB clients (short & Long term insurance)
- I left Bytes because FNB (client) pulled out, so we no longer had a campaign to dial
Sales agent
O’keffee & Swarts
11.2016 - 04.2017
- I offered long term insurance to Standard Bank & FNB clients
- I had to meet my monthly target
- I left because I got a better offer and wanted new challenges
Education
Human Resources - undefined
Oval International Education
01.2015 - 1 2018
Matric Certificate - undefined
Pace Commercial Secondary School
Skills
Communication
Accomplishments
- Graded Junior At O’Keffee & Swartz
- Top new comer at Bytes People Solution
- Top performer at HTN Attorneys
Phone Numbers
0678529499, 0792303566
Personal Information
- ID Number: 9605010199088
- Gender: Female
- Driving License: Yes
Physical Address
2435B Sondela Street, Emdeni Ext,1868
Software
Interests
Working out
Music
Strategic games
Art
Culture
Timeline
Consumer Operations Support
Transunion
11.2023 - Current
Lead generator
HTN Attorneys
01.2022 - 09.2022
Sales agent
Bytes People Solutions
07.2017 - 05.2019
Sales agent
O’keffee & Swarts
11.2016 - 04.2017
Human Resources - undefined
Oval International Education
01.2015 - 1 2018
Matric Certificate - undefined
Pace Commercial Secondary School
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