Thando Ushe
Johannesburg,GP
Summary
Highly organized and efficient administrator with experience managing office operations and providing exceptional support. Proficient in coordinating projects, optimizing workflows and ensuring smooth day-to-day functions. Known for excellent multitasking, attention to detail and a proactive approach to problem-solving.
Overview
5
5
years of professional experience
Work History
Office and Projects Administrator
Vula Vula Research Services
Johannesburg
02.2024 - Current
- Manage day-to-day office operations, including maintaining office supplies, equipment, and facilities.
- Coordinate and schedule meetings, appointments, and travel arrangements for staff.
- Handle incoming and outgoing correspondence, including emails, phone calls, and mail.
- Maintain organized filing systems, both physical and electronic, to ensure easy retrieval of documents.
- Assist in the planning, execution and monitoring of research projects.
- Assist with budget preparation, expense tracking, and financial reporting for projects.
- Process invoices, purchase orders, and reimbursements in accordance with company policies.
- Liaise with the finance department to ensure accurate and timely financial transactions.
Administrative Assistant
XP Squared (Marketing Agency)
Johannesburg
10.2023 - 01.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Cashier
Adidas Sandton
Johannesburg
11.2022 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Store Associate (Flexi)
Queenspark
03.2022 - 07.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
Cashier
Eskort Butchery
Boksburg
10.2019 - 02.2022
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Diploma - Public Relations
University of South Africa
Johannesburg, South Africa06.2026
Certificate of Competence - Office Skills And Administration
Believers Care Society
Johannesburg, South Africa06.2019
Bachelors Pass - Matric
Queens High School
Johannesburg, South Africa11.2016
Skills
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Office Administration
- Administrative Support
- MS Office
- Documentation And Reporting
- Decision-Making
- Team Building and Leadership
- Office Management
- Data Confidentiality
- Document Management
- Personable and Approachable
- Work Planning and Prioritization
- Scheduling
Acknowledgements
- Approximately five years retail experience.
- Received great customer service compliments from multiple customers.
- Cleanliness and punctuality.
- Work well with others, I am a fast learner.
- Well spoken and great telephone etiquette.
References
- Tshegofatso Sekoto, 087 985 0995 / 062 002 7812, XP Squared Temp's supervisor
- Johan Venter, 010 824 4530, Adidas Operations Manager
- Tselane Motsweneng, +27 69 969 6660, Queenspark (Mall of the South) Store Manager
Timeline
Office and Projects Administrator
Vula Vula Research Services
02.2024 - Current
Administrative Assistant
XP Squared (Marketing Agency)
10.2023 - 01.2024
Cashier
Adidas Sandton
11.2022 - 09.2023
Store Associate (Flexi)
Queenspark
03.2022 - 07.2022
Cashier
Eskort Butchery
10.2019 - 02.2022
Diploma - Public Relations
University of South Africa
Certificate of Competence - Office Skills And Administration
Believers Care Society
Bachelors Pass - Matric
Queens High School