Thandiwe Dlamini
Johannesburg
Summary
Proactive Property Practitioner skilled in delivering exceptional customer service and developing robust relationships with clients. Navigates negotiations effectively to secure favorable terms for sales and lettings, enhancing client satisfaction. Conducts property viewings that showcase key features, driving successful transactions.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Office administrator
Hassenfeld Properties
Johannesburg
11.2023 - Current
- Managed daily office operations, coordinated meetings, and scheduled appointments for seamless business functionality.
- Managed office correspondence, including emails, phone calls and mail, efficiently and promptly.
- Handled incoming calls and correspondence, providing timely responses to enquiries and bolstering company communication.
- Communicated with staff through various internal platforms to keep colleagues informed of office updates.
- Maintained confidentiality of sensitive information, adhering to data protection regulations and upholding company integrity.
Property Practitioner
Hassenfeld Properties
Johannesburg
02.2022 - Current
- Negotiated sales and lettings agreements, securing favourable terms for clients.
- Guided clients through leasing residential and commercial properties, ensuring a smooth application process.
- Cultivated strong relationships with property owners, delivering personalised service and tailored advice.
- Conducted property viewings, highlighting key features to prospective buyers and tenants.
- Presented purchase offers to sellers for consideration with recommendations for next steps.
- Provided outstanding customer service, promptly addressing queries and concerns to enhance client satisfaction.
Education
Bachelor of Arts - Dramatic Art
University of the Witswatersrand
Johannesburg, GP01-2009
Skills
- Administration support
- Meeting coordination
- Enquiry handling
- Problem solving
- Data confidentiality
- Microsoft Office
- Customer relationship management
- Client negotiation
- Property marketing
- Problem solving
- Time management
- Communication skills
- Enquiry handling
Languages
English
Proficient
C2
IsiZulu
Proficient
C2
Interests
- Reading fiction and non - fiction
- Watching Movies
- Walking
- Creative Writing
- Listening to Music
Timeline
Office administrator
Hassenfeld Properties
11.2023 - Current
Property Practitioner
Hassenfeld Properties
02.2022 - Current
Bachelor of Arts - Dramatic Art
University of the Witswatersrand