Personable Office Administrator with 7 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
9
9
years of professional experience
Work History
Office Administrator
Lufuno Holdings
Venda, Limpopo
01.2023 - 04.2024
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Maintained electronic and paper filing systems for easy retrieval of information.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Reconciled account files and produced monthly reports.
Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
HR/PAYROLL ADMINISTRATOR
ORT SA
Houghton Estate
01.2022 - 12.2022
Coordinated with HR personnel to verify accuracy and completeness of employee information.
Managed payroll data entry and processing for 2800 employees to comply with predetermined company guidelines.
Responded to employee inquiries to provide information regarding payroll deductions and related issues.
Calculated payroll deductions by accurately using Sage 300 and processed payroll to meet pre-set requirements.
Processed payroll garnishments such as tax liens and child support.
Managed payroll data entry and processing for 2800 employees to comply with predetermined company guidelines.
Trained and mentored new payroll staff to apply best practices and follow department procedures.
Achieved significant time savings in payroll processing by automating routine tasks and focusing on strategic improvements.
Enhanced data security in payroll systems, conducting regular reviews and updates to privacy protocols.
Audited timesheets and payroll records for accuracy.
Coordinated resolution of payroll discrepancies.
HR Administrator (Intern)
ORT SA
Johannesburg
01.2021 - 12.2021
Updated HR database with new employee information, changes in benefits, and other details.
Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
Prepared new hire letters, employee contracts, and corporate policies.
Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
Improved organizational culture by developing and executing various team-building initiatives and employee engagement activities.
Played a crucial role in the successful implementation of new HR technology systems by providing training and support to end-users.
Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
Legal Secretary
Tshakafa Ss Attorneys
Greenstone
01.2018 - 01.2020
Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
Scheduled and made appointments for attorneys.
Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
Organized files for court proceedings.
Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
Received and placed telephone calls to clients and prospective clients.
Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
Screened telephone calls and forwarded to appropriate departments.
Answered and directed calls using multi-line switchboard.
Filed documents with courts on behalf of attorney.
Cashier
Checkers Market
Johannesburg
01.2017 - 01.2018
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Greeted customers entering store and responded promptly to customer needs.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Sales Agent
Crocko Empire
Johannesburg
01.2015 - 01.2017
Achieved top performer status within the company due to consistent high sales numbers.
Developed strong relationships with clients through excellent customer service and regular follow-ups.
Increased sales revenue by consistently meeting and exceeding sales targets.
Set and achieved company defined sales goals.
Enhanced product knowledge through continuous training and professional development opportunities.
Education
High School Diploma - undefined
Tshiawelo Secondary School
12.2014
Some College (No Degree) - Accounting and Financial Computing
Rosebank College
12.2016
Some College (No Degree) - Human Resources Management
Central Johannesburg College
12.2018
Skills
Administrative support
Database entry
Financial management
Calendar management
Administration support
Enquiry handling
EPR management system
Sage 60
Bookkeeping
Meeting coordination
Invoice preparation
Financial reporting
Customer Relationship Management (CRM) system
Microsoft office
General Administration
Office correspondence management
Office supply management
Payroll administration
Languages
English
Accomplishments And Awards
Legal secretary, Law Society, 2019
Web developer, LINKDEN (Online COURSE), 2021
CCNA, Cisco, 2021
Project management, Linkden, 2022
Essential IT, Cisco, 2023
Computer Technician, Believers Care Society, 2024
Customer Management, Service Seta, 2025-2026
References
Mashudu Thovhakale, Manager, Tshakafa Ss Attorneys, Mash.tovh@gmail.com, 0781592625
Rivario Abrahams, Project manager, ORT SA, 0826097256