Open To Work
THANDILE BHENGU
EXECUTIVE ASSISTANT | VIRTUAL ASSISTANT BUSINESS ANALYST TRAINEE
Johannesburg,Gauteng
Work Preference
Summary
Dedicated Executive Assistant to CEO with 5+ years experience in administration and executive support. Combining BCom Financial Accountant (UNISA) background, RE1 FAS accreditation, and modern certifications in Notion Essentials (20/20 Verified), 150-Hour TEFL, ALX Virtual Assistant Programme, and IBM Business Analyst Professional Certificate (In Progress).
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
4
4
Languages
7
7
Certifications
9
9
years of professional experience
Work History
Executive Assistant to CEO
Prince Global Enterprise
JHB
04.2023 - Current
- oversight of complex schedules and meeting documentation: board meeting minutes, agendas
- expense-report processing, bookkeeping (debtors/creditors), and cross-department coordination
- coordinated intricate travel arrangements, detailed itineraries, and last-minute schedule changes.
- Coordinated CEO calendar scheduling to balance meeting timelines, deadline requirements, and executive commitments.
- Created and maintained office systems to improve documentation workflow efficiency.
- Contributed to budget management by tracking expenditures, processing expense reports, and reconciling accounts for executive office.
- Coordinated daily tasking and assignment workflows within the executive office to support smooth operations.
- Refined spreadsheets and databases for tracking, analyzing, and reporting performance and sales data.
- supported strategic planning by providing administrative support during board of directors' meetings.
- Streamlined administrative workflows to enhance executive efficiency and response time.
Executive Assistant
Masibambisane Poultry Company
Johannesburg, Gauteng
10.2020 - 03.2022
- Board meetings ran smoothly through organized calendar coordination, staff functions support, and administrative assistance. Calendar schedules stayed on track through support for board meetings, staff functions, and admin needs. Administrative operations remained organized through board meeting coordination, calendar management, and staff functions support.
- Prepared correspondence reports and presentations, emphasizing accuracy and confidentiality throughout.
- Managed executive calendar scheduling and coordinated meetings and travel arrangements to maintain seamless daily operations.
- Coordinated across internal teams and external stakeholders, sustaining clear communication and professional relationships.
- Prepared meeting agendas and minutes while ensuring follow-up actions supported timely decision-making.
- Managed executive support through priority task tracking to ensure consistent deadline completion.
- Managed emails, phone calls, and appointment scheduling to streamline executive communication.
- supported recruitment efforts by screening resumes scheduling interviews assisting candidate selection
Customer Service Representative
ABSA Bank Limited
Johannesburg, Gauteng
10.2017 - 02.2019
- client inquiry intake, transaction compliance
- Coordinated account updates, managed card requests, and delivered transaction support with strict compliance standards.
- Coordinated resolution of customer inquiries across branch phone and digital channels by providing accurate service guidance.
- Triage escalated complaints, identify root causes, and deliver timely service recovery solutions.
- Enabled new team members to navigate product knowledge systems and meet service quality expectations through structured support.
- Resolved escalated calls efficiently, ensuring satisfactory outcomes for customers and company
- consistently exceeded performance metrics, recognized as top performer within team.
Education
Bachelor of Science - Accounting And Finance
UNIVERSITY OF SOUTH AFRICA
04.2001 -
Skills
Agenda Management
Appointment Management
Meeting Organization
Executive Support
Business Analysis
Communication
Document preparation
Executive support
Presentation development
Calendar management
Travel arrangements
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Planned corporate meetings, lunches and special events for groups of 10+ employees.
- Supervised team of 5 staff members.
Certification
IBM Business Analyst Professional Certificate (In Progress) - Coursera - SQL, Excel, Tableau, Agile - 2026
Personal Information
Availability: Available on request
Timeline
Executive Assistant to CEO
Prince Global Enterprise
04.2023 - Current
Executive Assistant
Masibambisane Poultry Company
10.2020 - 03.2022
Customer Service Representative
ABSA Bank Limited
10.2017 - 02.2019
Bachelor of Science - Accounting And Finance
UNIVERSITY OF SOUTH AFRICA
04.2001 -