Thabiso Mareletse
Electrical Engineer (N4)
Cape Town
Summary
Adept Compliance Administrator with a proven track record at Fairheads Financial Services, enhancing employee engagement and compliance through targeted training and risk assessment methodologies. Skilled in legal research and analytical thinking, achieved notable debt collection results at Virgin Active South Africa. Demonstrates exceptional problem-solving and multitasking abilities, focusing on transparency and ethical conduct.
Overview
7
7
years of professional experience
Work History
Compliance Administrator
Fairheads Financial Services
06.2019 - Current
- Improved employee engagement by delivering targeted training sessions on key aspects of regulatory requirements pertinent to their job functions .
- Assisted in developing risk assessment methodologies to identify potential areas of non-compliance exposure.
- Implemented improvements to existing monitoring systems for enhanced oversight of organizational activities subject to regulation.
- Championed ethical conduct within the organization through promotion of an environment focused on transparency, accountability, and professionalism.
Collections Agent
Virgin Active South Africa
08.2017 - 06.2019
- Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
- Achieved performance goals on consistent basis.
- Counseled debtors on payment options and arranged installment agreements.
- Worked in call center environment handling manual and automatically dialed outbound calls.
Education
Electrical Engineering
Northlink College
Cape Town 04.2001 -
High School Diploma -
Masibambisane High School
Cape Town, South Africa 04.2001 -
Skills
Investigation techniques
Regulatory knowledge
Compliance Monitoring
Document analysis
Know Your Customer
Analytical Thinking
Quality controls
Information Gathering
Information Security
Problem-Solving
Multitasking
Additional Information
Date of Birth: 1993/09/07
License: Code C1
References:
Fairheads Financial Services
Nomfundo Xokozela
Team Leader
021 410 7800 / 082 783 0469
Virgin Active Head Office
Jason San Clair
Manager
082 296 0633/ 021 684 3000
Timeline
Compliance Administrator
Fairheads Financial Services
06.2019 - Current
Collections Agent
Virgin Active South Africa
08.2017 - 06.2019
Electrical Engineering
Northlink College
04.2001 -
High School Diploma -
Masibambisane High School
04.2001 -
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