Summary
Overview
Work History
Education
Skills
Timeline
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Thabang Olga Matsoso

Sales Specialist

Summary

Dynamic Sales Specialist with a proven track record at Sterns Foschini Group, excelling in relationship selling and strategic analysis. Enhanced sales revenue through tailored solutions and exceptional client relations. Skilled in complaint resolution and upselling, fostering strong customer loyalty and satisfaction. Committed to driving results and exceeding sales targets.

Overview

12
12
years of professional experience

Work History

Sales Specialist

Sterns Foschini Group
11.2013 - Current
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Increased sales revenue by developing and implementing strategic sales plans.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problemsolving.

Education

Certificate - Business Management

Pc Training And Business College
Pretoria
04.2001 -

High School Diploma -

Vukani Mawethu Secondary School
Pretoria
04.2001 -

Skills

Client relations

Customer service

Sales training

Strategic analysis

Closing techniques

Cash handling

Performance tracking

Upselling and cross selling

Customer service and care

Complaint resolution

Relationship building

Sales expertise

Needs assessment

Relationship selling

Inquiry handling

Client relations

Timeline

Sales Specialist

Sterns Foschini Group
11.2013 - Current

Certificate - Business Management

Pc Training And Business College
04.2001 -

High School Diploma -

Vukani Mawethu Secondary School
04.2001 -

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Thabang Olga MatsosoSales Specialist