TASMAI Hariparsad
Operations Executive
Cape Town
Summary
I am a seasoned operations manager and talented leader 6 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing a solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. I am seeking to maintain a full-time position that offers career growth and professional challenges utilizing interpersonal skills, executive management and problem-solving skills.
Overview
5
5
years of professional experience
4
4
Languages
Work History
Operations Executive
Global BPO Services
12.2021 - Current
- Implemented strategic initiatives that resulted in significant improvements in operational performance.
- Managed cross-functional teams, ensuring successful completion of projects within deadlines and budget constraints.
- Enhanced customer satisfaction by effectively managing and resolving operational issues in a timely manner.
- Assisted in the development of long-term strategies that supported sustainable growth for the company.
- Collaborated with executive leadership on key initiatives, providing valuable insights from an operational perspective.
- Established best practices for various processes within the organization, contributing to the overall efficacy and success of operations.
- Coordinated seamless communication between departments, resulting in enhanced collaboration efforts across the organization.
- Forecasted business needs accurately, allowing for appropriate resource allocation and staffing decisions.
- Optimized supply chain management to ensure effective inventory control and reduced lead times for customers.
- Used data-driven decision-making techniques to identify areas of improvement within operations processes.
- Conducted emergency preparedness training to reduce fear, anxiety and losses that accompany disasters.
- Ensured compliance with industry regulations through diligent oversight of all aspects of operations management.
- Managed budgets effectively while balancing competing priorities, ensuring optimal allocation of resources towards critical projects.
- Championed continuous improvement efforts throughout the organization, fostering a culture focused on excellence in execution.
Operations Manager
Blueberry Sqaure
12.2019 - 10.2021
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Implemented quality control systems to boost overall product consistency and reliability.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Facilitated smooth collaboration between departments through clear communication channels.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Devised processes to boost long-term business success and increase profit levels.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
Operations Intern
North-Life Medical Centre
01.2019 - 12.2019
- Increased operational efficiency by streamlining processes and implementing innovative solutions.
- Managed inventory and supply chain operations to ensure efficient resource allocation and minimize waste.
- Enhanced communication between departments through regular meetings and collaborative projects.
- Assisted in the development of new strategies for improving overall organizational performance.
- Developed strong relationships with vendors, negotiating favorable contracts for the organization''s benefit.
- Played an instrumental role in achieving company-wide goals through diligent work ethic and commitment to excellence.
- Maintained detailed records of all projects, ensuring timely completion and adherence to established guidelines.
- Ensured compliance with industry regulations by staying abreast of changing requirements and updating policies accordingly.
- Collaborated effectively with colleagues at all levels within the organization, fostering an open exchange of ideas and information that led to better decision-making overall.
- Assisted in the preparation of reports highlighting operational successes and areas requiring further attention or improvement.
- Helped plan company events such as workshops or conferences aimed at increasing employee engagement while also showcasing recent achievements.
- Evaluated employee performance regularly, providing constructive feedback and opportunities for growth when necessary.
- Participated in the creation of training materials for new hires, facilitating a smooth onboarding process for all employees.
- Conducted thorough analyses of business operations, identifying areas for improvement and optimization.
- Handled administrative and data entry work for staff.
Education
Matric - High School
Crawford College Sandton
Sandton, Johannesburg BBA - Business Administration
University of South Africa
Johannesburg 04.2001 -
Certificate - Digital Literacy
Microsoft Learning
OnlineMasters - Masters of Business Administration
Henley's Business School
Johannesburg 04.2001 -
Certificate - Occupational Health And Safety
Udemy
OnlineSkills
- Decision-Making
- Adaptability
- Problem-solving abilities
- Delegation
- Multitasking
- Teamwork and Collaboration
References
- Dr. R Khumalo
+27 83 774 0718
Mbonisir@yahoo.com
- Theo Mabaso
+27 61 499 3627
Theom_m@yahoo.com
- Tlangelani Mboweni
+27 63 117 5039
azaniamboweni@gmail.com
Timeline
Operations Executive
Global BPO Services
12.2021 - Current
Operations Manager
Blueberry Sqaure
12.2019 - 10.2021
Operations Intern
North-Life Medical Centre
01.2019 - 12.2019
BBA - Business Administration
University of South Africa
04.2001 -
Masters - Masters of Business Administration
Henley's Business School
04.2001 -
Matric - High School
Crawford College Sandton
Certificate - Digital Literacy
Microsoft Learning
Certificate - Occupational Health And Safety
Udemy
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