Tebogo Muavha
System Administrator
Sandton
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
IOS Technician
IStore
10.2023 - Current
- Troubleshooting and resolving iOS device issues
- Implementing security measures to safeguard iOS devices
- Ensured adherence to Apple''s repair guidelines, maintaining high standard of workmanship throughout all tasks.
- Resolve escalation with Apple International to resolve customer issues.
- Configured hardware, devices, and software to set up work stations for employees.
AV Technician
SSS Cellular (Contacted By Premium Personnel)
Bo
01.2023 - 09.2023
- Diagnosing and repairing hardware issues in Audio Visual
- Cabling of AV equipment at Retail Store for Samsung Product
- Attend to Call Login to SSS Cellular With Various Retail store Game, Macro, Incredible Connections, Mustek, etc
- Installing and upgrading hardware components in Audio Visual
- Testing and evaluating hardware performance of Samsung Product at Game, Micro, Incredible Connection, House and Home, etc Retail store
- Collaborating with team members to troubleshoot complex Hardware, Software of Samsung Product (TV, Sound System, Home Appliance, Camera, HHP products, Projector, etc.
IT Technician
Cash Crusaders Warehouse (Contracted by Neits)
09.2022 - 12.2022
- Setting up and maintaining IT systems for inventory
- Providing technical support for staff and customers
- Repair, Setup and Test of Store equipment before Dispatch from Various store
- Repair of Audio Visual Equipment, TV, Sound System, Camera, Cell Phone, etc.
- Repairing, Setup Crestron Systems that is Booked from Different store
- Conducting regular maintenance and updates on IT equipment.
IT Technician
Neits
01.2020 - 08.2022
- Installation of IT Product (Panasonic, Samsung, Huawei, Apple, Yalink, Cisco, Dlink, MyPBX)
- Configuration of ADSL, VoIP, WIFI, 3G routers, Switches
- Set up of IP PBX VoIP network
- Configuring Mail, Exchange, Pop Account
- Installing Network Printer, Computer Network
- Dial up Setup, Router Installation, Terminal Installation, Email Setup, Cell Phone Setup, Computer Setup, Data Backup, Recovery, Data Transfer and Software installation, Firmware upgrade, Network Setting and installation, ADSL Setting.
Technician
Mobifix Fix
11.2018 - 12.2019
- Diagnosing and repairing hardware and software
- Setup IT System, CCTV, Network
- Assisting customers with device setup, configurations, and troubleshooting Computer, Cell Phone, IT System Hardware and software
- Conducting product demonstrations and educating customers
- Performing routine maintenance tasks on IT Equipment and managing inventory, restocking shelves, and maintaining a tidy Environment.
Technician
We Fix
04.2018 - 09.2018
- Troubleshoot and resolve IT issues for co-workers
- Educate co-workers on network security and best practices
- Diagnose, repair, and replace hardware and software components
- Install and upgrade antivirus and firewall software
- Develop disaster procedures, maintain data backups.
Samsung HHP Inspector
Factsa
11.2016 - 03.2018
- Conducting quality inspections on Samsung handheld products
- Identifying and documenting defects or irregularities in Samsung Product
- Ensuring compliance with Samsung's quality standards and specifications
- Work Closely with ISP on Samsung Product
- Prepared reports detailing findings of inspections, investigations, and tests.
- Identified potential hazards and recommended corrective actions, ensuring safer work environment for all employees.
Technician
SmartFix
07.2016 - 11.2016
- Attending to front Desk tickets and closing them in a timely manner
- Troubleshoot, test, repair and service personal computers, servers, notebooks and related technical equipment
- Configuring routers, switches, Access Points, Printers, and other related network equipment
- Provide onsite support and service of infrastructure at clients' premises
- Manage all on site installation, repair, maintenance and test tasks.
Technician
Computer Corporation
04.2016 - 06.2016
- Diagnose and repair computer hardware and software issues
- Provide technical support and solutions to customers
- Assist with installation and configuration of computer systems.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Web Developer and IT Technician
Neits
12.2015 - 02.2016
- Assist in designing and developing websites using HTML, CSS, and JavaScript.
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
- Provided front-end development support, creating visually appealing designs that aligned with brand standards.
Data Technician
Vodacom
07.2011 - 11.2015
- 3G installation, Router Installation, Terminal Installation, Email Setup, Cell Phone Setup, Computer Setup, Data Backup, Recovery, Data Transfer and Software installation, Firmware upgrade, Network Setting and installation, ADSL Setting
- Configuring, Troubleshooting Cable IT Infrastructure
- Configuration of ADSL, VoIP, WIFI, 3G routers, Switches
- Set up of IP PBX VoIP network
- Installing Network Printer, Computer Network.
- Assisted in designing and implementing custom data solutions tailored to client needs.
Technician
Vodacom
04.2009 - 06.2011
- Equipment maintenance and repair
- Network switching
- User system setup
- ISP APN Setup
- Voice Over IP Setup
- WAN and IP Setup, Maintenance.
Computer Technician
Intelligence Computer
01.2007 - 11.2008
- Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Linked computers to network and peripheral equipment..
- Performed routine maintenance on computer systems, ensuring optimal performance and extending the life of equipment.
Tutor
TUT (Tshwane University of Technology)
06.2006 - 12.2006
- Assisting Student With Computer, Microsoft Office, Word, Excel, Power Point.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Enhanced students'' understanding of subject matter by incorporating real-world examples into lessons.
Education
Advance certificate in Microsoft office -
Tshwane University of Technology
Pretoria, South AfricaComputer Architecture A -
Rosebank College
Pretoria, South AfricaNetwork Architecture N -
Rosebank College
Pretoria, South AfricaSenior Certificate -
Kgaphamadi High School
04.2001 - 2004.04
Comptia A + -
Comptia
Comptia N+ -
Comptia
CCNA -
Cisco
Internet And Web Design (Certificate) -
Unisa
04.2001 -
Microsoft Certified: Azure Fundamentals -
Microsoft
04.2001 -
Microsoft Certified: Azure Administrator Associate -
Microsoft
Dependants
4
Personal Information
- ID Number: 8505116049081
- Driving License: Code 10 and own reliable car
- Marital Status: Married
References
- Seun Motebo, 083 766 4373, Samsung Manager
- Mrs Mohlala, 079 879 3796, SSS Manager
- Ms Thatohatsi Vilakazi 0718453836, Istore Senior Tech
Timeline
IOS Technician
IStore
10.2023 - Current
AV Technician
SSS Cellular (Contacted By Premium Personnel)
01.2023 - 09.2023
IT Technician
Cash Crusaders Warehouse (Contracted by Neits)
09.2022 - 12.2022
IT Technician
Neits
01.2020 - 08.2022
Technician
Mobifix Fix
11.2018 - 12.2019
Technician
We Fix
04.2018 - 09.2018
Samsung HHP Inspector
Factsa
11.2016 - 03.2018
Technician
SmartFix
07.2016 - 11.2016
Technician
Computer Corporation
04.2016 - 06.2016
Web Developer and IT Technician
Neits
12.2015 - 02.2016
Data Technician
Vodacom
07.2011 - 11.2015
Technician
Vodacom
04.2009 - 06.2011
Computer Technician
Intelligence Computer
01.2007 - 11.2008
Tutor
TUT (Tshwane University of Technology)
06.2006 - 12.2006
Senior Certificate -
Kgaphamadi High School
04.2001 - 2004.04
Internet And Web Design (Certificate) -
Unisa
04.2001 -
Microsoft Certified: Azure Fundamentals -
Microsoft
04.2001 -
Advance certificate in Microsoft office -
Tshwane University of Technology
Computer Architecture A -
Rosebank College
Network Architecture N -
Rosebank College
Comptia A + -
Comptia
Comptia N+ -
Comptia
CCNA -
Cisco
Microsoft Certified: Azure Administrator Associate -
Microsoft
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